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6/17/2011 10:42 AM
 

After user enter info on the Purchase Order page and click submit, it come back to the same page doing nothing.  Please help.  Version 4.36. Thanks.

 
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6/19/2011 11:10 PM
 

When Purchase Order is selected you must enter a purchase order number in the purchase order field, then click next. It may seem like nothing is happening but it is just waiting for the required field. My test orders all use purchase order which seems to work fine in v4.36.

You might want to select Admin|Event Viewer to see if an error is being logged.

 
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6/21/2011 2:30 AM
 

Hi John,

I have not been able to replicate this on our test portal. I was able to successfully checkout using the "Purchase Order" method, screenshot is attached. The issue must be something with your cart install possibly something with your cart install has gotten out of the sync.

 
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