HomeHome Product Discus... Product Discus...SmithCartSmithCartProduct level shipping bug?Product level shipping bug?
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7/7/2011 10:13 AM
 
Robert Kittredge
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Joined: 5/31/2011
Posts: 11

Hello, I am running the cart v4.36.0 and have my cart set up as product level shipping in the cart settings, and then set a shipping cost on each product. When the product is added to the cart, on the checkout page it says "Shipping Fee: TBD". If I click the "update quantity" button, suddenly the shipping fee shows correctly.

I tried playing with the tax setup where it relates to taxing shipping and no setting change makes a difference there.

Help!
 
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7/7/2011 11:39 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0

Hi Robert,

I have not been able to replicate this on our test portal which is currently running v.4.42. If I remember right, you did just purchase the Cart so you should be eligible for an upgrade. If you would like to first determine if the issue is with the latest version of the cart or an issue with your site you can login to our test portal and configure the cart settings to match your cart settings and try to replicate the issue.

Please send an email to kevin@smith-consulting.com if you need a login.

Thanks
 
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