HomeHome Product Discus... Product Discus...SmithCartSmithCartTaxes Not Calculating DNN 6.00 Smith Cart Versions 4.49 and 4.50Taxes Not Calculating DNN 6.00 Smith Cart Versions 4.49 and 4.50
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8/5/2011 7:32 AM
 

The cart page taxes calculate correctly when the "Calculate Shipping"  button is clicked and the correct shipping amount is entered in as well.

However, when you go to the "Proceed to Checkout"  which is Step 1 of the Checkout Process and you hit the "Back" button on the Step 1 page it wipes out the sales tax and sets it to 0% when you return back to the cart page.

This happens in both versions of Smith Cart 4.49 and Smith Cart 4.50. Essentially the customer could avoid paying taxes. Is there anyway that this can be fixed right away.

Tested on:

  • IE 8.0
  • FireFox 5.0

DNN Version: 6.00

Smith Cart Versions: 4.49 and 4.50

 

 

 

 
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8/5/2011 4:00 PM
 
Hi Jon,

I have not been able to replicate the tax resetting to 0% when you click the Back button on the Step 1 page in Chrome, IE9, or FireFox 5.0. Are you clicking the Back button in the browser or in the Cart? Also, how do you have your Tax Setup configured in the Cart Settings?

Thanks,
 
New Post
8/10/2011 6:20 AM
 

I'm hitting the "back" button on the Step 1 page.    I'm not hitting the back button of the browser.  My tax settings are to charge taxes for all shipments orginating out of Wisconsin with a tax of 5.5%.

 

 
New Post
8/10/2011 5:08 PM
 
Hi Jon,

Does the product you have added to your Cart require shipping? Also, in your Cart Settings, under the Tax Setup section, which option do you have enabled?

Thanks,
 
New Post
8/15/2011 7:39 AM
 
Here are the setups for Tax and Shipping.
 
 
 
 Tax Setup

(Please select a tax method)
 
 
States
 
  Taxable States
 
 
 

Shipping and Handling Setup


 
(Please select a shipping method)
 
 
 
 
 

 
 
(Please select a shipping tax calculation)
 
 
Handling Setup
 
 

 

 
New Post
8/15/2011 1:59 PM
 
Hi Jon,

I was able to replicate this issue when using the "Flat Tax States in Taxable States List" feature for calculating tax. I have sent this into programming and we will have an update available very soon.

Thanks,
 
New Post
9/9/2011 1:30 PM
 

Problem still exists in 4.57.  Taxes are not recuculating as mentioned in this post.

 
New Post
9/14/2011 10:39 PM
 
Hi Jon,

This issue is in the process of being researched by our programming dept. I will postback as soon as an update is available.

Thanks,
 
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