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8/11/2011 9:59 AM
 

Does anyone know what is causing the following issue?

The cart is set-up to sell downloadable products using PayPal Payments Standard.

When you buy a product, PayPal completes the transaction and I am getting an e-mail confirmation to buyer and seller with correct download link. thats working fine.

However, when PayPal attempts to return the user to the site to the order confirmation and download link page, it is not rendering the correct URL.

Here is what it looks like when PayPal attemps to return:

https://www.doodlegaggle.com:443https://www.doodlegaggle.com/Images/tabid/62/ctl/Confirm/mid/384/Default.aspx?PayPal=Success

The link works if you remove the beginning of the URL "https://www.doodlegaggle.com:443".

I can't figure out why it adds the URL and number.

I've tried PayPal profile settings with auto-return enabled and disabled. Same results.

On downloadable product setup within the product settings, I have the Download URL set with secure url, Product path left blank, Generate GUID unchecked, Encrypt URL: checked.

SEO friendly URLS are checked in DNN host settings.

Specs: DNN v.5.6.3  Smith-Cart 4.45

Any help is much appreciated!

 
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8/11/2011 5:23 PM
 

Hi Daryl,

I just tested this on my test portal and ite returning back fine from PayPal on success and cancel. The cart does send the success and cancel url to PayPal which takes precedence over what you enter at PayPal in your account although you still need to enter the url to your site in your paypal account. Also you need to have a PayPal business account in order for it to work. The following are some possibilities as to why the return form paypal is not working with your portal:

1. Firendly URLs are not enabled in your portal or you have a regex defined in your web config that is masking out the return from paypal

2. If you have ifinity URL Master installed there could be a configuration issue with URL rewriting

3. IIS/SSL Setup - you could have and issue with your IIS and/or SSL setup on your web server that is preventing the https return from PayPal. Also, in IIS you can configure URL redirection and rewriting that could be the cause of the issue as well

4. Firewall - There could be a rule in your firewall that is filtering, blocking or changing the return url from PayPal.

5. PayPal Config issue - Make sure you have a business or premium PayPal account. The regular standard accounts dont work. Make sure your PayPal account is configured properly and also the PayPal doc.

Lastly, I would try setting up a new dnn sandbox and installing cart v.4.52 on your desktop or laptop so you can see it working which should isolate the issue as being in the cart or your server/dnn portal setup.

Thanks,

 
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8/13/2011 2:36 PM
 
Kevin,
You were right, the SSL certificate wasn't set-up correctly. I had the portal one set up fine, but missed the root level one for the whole server. Now that I have both in place, it is returning a correct URL to the confirmation and download page. Everything looks like its working perfect now. Thanks for you help!!!
Daryl
 
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8/15/2011 1:03 PM
 
Hi Daryl,

No problem, glad I could help get you up and running.

Thanks,
 
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