DNN Version: 5.6.3
Cart Version: 4.43 (Trial Version)
I have set up the store to calculate GST at 15% and to always tax shipping. Tax is inclusive of the product price. Using PayPal sandbox i've completed an order and the following issues came up:
This is what shows up in the auto generated customer email:
Thank you for your order. Your Order Total is: $0.00 (this is incorrect)
SubTotal: $90.00 (this is correct)
Discount : -$0.00
Shipping Fee : $8.00 (this is correct)
Handling Charge : $0.00
Total (incl. GST) $0.00 (this is incorrect)
GST Included $0.00 (this is incorrect)
This is what shows up in the auto generated customer email:
Thank you for your order. Your Order Total is: $98.00 (this is incorrect, shipping is set at $8 but no tax has been added)
SubTotal: $90.00 (this is correct)
Discount : -$0.00
Shipping Fee : $8.00 (this is correct)
Handling Charge : $0.00
Total (incl. GST) $11.74 (this is incorrect, the amount should be 11.74 + 1.20)
GST Included $98.00 (this is incorrect as it doesn't include 15% tax on shipping)
I then went into order management and manually resent the order emails to the customer and got different results:
This is what shows up in the generated customer email and the email that goes to the store admin:
Thank you for your order. Your Order Total is: $98.00 (this is incorrect)
SubTotal: $90.00 (this is correct)
Discount : -$0.00
Shipping Fee : $8.00 (this is correct)
Handling Charge : $0.00
Total (incl. GST) $11.74 (this is incorrect, the amount should be 11.74 + 1.20)
GST Included $98.00 (this is incorrect)
I then logged in as the customer and went to account management to view the order:
This is what displays in the customers order history and the customers invoice:
Sub Total: $90.00 (this is correct)
Tax: $11.74 (this is incorrect, the amount should be 11.74 + 1.20)
S&H: $8.00 (this is correct)
Order Total: $109.74 (this is incorrect, the gst is no longer inclusive?)
I'm not sure where to start with sorting this out, we are ready to purchase the cart software and launch the site. Has anyone else found these issues and managed to fix them?
Many thanks for your assistance.