Hi Scott,

I have not been able to replicate this issue with the latest release v.4.60. Do you have multiple Serial Numbers assigned per product or are you checking out with multiple products? I know in another post you indicated that you were using DNN 4 which the latest version of the Cart is not compatible with. I recommend you upgrade you DNN to v.5.6.3 to provide a more stable environment for your site.

Thanks,

I forgot to add that I have "Enable Inventory Management" set to true (checked)

Also, when I come back in to make a new order the qty on hand still says 14, it was never decreased at all.

Hi Scott,

In regards to the quantity on hand not decreasing I have not reproduced this issue, do you have variants setup for the product?

Regarding the Serial Numbers, I can confirm that when multiple quantities of the same product are purchased one serial number will be assigned to the order. I have talked with programming and it their response is the Serial Number Assignment feature was designed to assign multiple serial numbers if multiple line items are purchased, not if multiple quantities of a single product are purchased. I will update the documentation to describe the functionality in more detail.

If you would like to request the ability for multiple serial numbers to be assigned to the same product when multiple quantities of the same product are purchased please post in our Enhancement Requests forum here: http://www.smith-consulting.com/Forums/forumid/3/scope/threads.aspx

If you would like to be provided with a quote for the function to be programmed please send an email with a link to this post to sales@smith-consulting.com. We quote all features enhancements below cost since it is enhancing the module, in most cases we can start work on the new feature within a week.

Thanks,