getting error with USPS shipping - SmithCart

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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}	{{order.OrderID}}	{{order.OrderDate \| date : 'M/d/yyyy'}}	{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}	{{order.GrandTotal \| currency : '$' : 2}}	{{order.PayTotal \| currency : '$' : 2}}	{{order.GrandTotal - order.PayTotal \| currency : '$' : 2}}

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getting error with USPS shipping

11/30/2011 8:36 AM

Andrew Jones

Joined: 2/27/2011

Posts: 51

getting error with USPS shipping

In my store setup I have only selected USPS (Parcel Post, Priority Mail, First Class are selected) and Canada Post (Priority is selected). I'm trying to do a test order with that before I go live and when I add a product to my cart and enter in a US address the drop down for selecting a "Shipping Method" is blank. So I then click the "Calculate Shipping" button below that and it then auto redirects me back to the store page with my products and at the top of that page it has this error:

A critical error has occurred.
Object reference not set to an instance of an object.

UPS and Fedex works but since we don't use those carriers and only use USPS I deselected those from the settings page and now get this error. Is there something I'm missing in setting up USPS?

Thanks!

Andrew

11/30/2011 3:16 PM

Joined: 1/1/0001

Posts: 0

Re: getting error with USPS shipping

Hi Andrew,

Which version of the Cart and DNN are you currently running?

How do you have your General Car Setup section configured in your Cart Settings?

Please attach a screenshot of your settings.

Thanks,

12/1/2011 8:57 AM

Andrew Jones

Joined: 2/27/2011

Posts: 51

Re: getting error with USPS shipping

I'm using Smith cart version 3.98.0 and for DNN I have 5.6.0.

See attached screen shot of general area of store settings page.

Thanks!

12/1/2011 7:35 PM

Joined: 1/1/0001

Posts: 0

Re: getting error with USPS shipping

Hi Andrew,

I am unable to test these issue on the same version of the Cart as you are running as the current version released is v.4.67. To confirm the issue is fixed in the latest version of the cart you can download the trial version and then upgrade to the latest build to fix the issue.

Thanks,

12/4/2011 10:36 AM

Andrew Jones

Joined: 2/27/2011

Posts: 51

Re: getting error with USPS shipping

I'll try that. What is the upgrade cost?

12/5/2011 5:05 PM

Joined: 1/1/0001

Posts: 0

Re: getting error with USPS shipping Modified By on 12/5/2011 5:09:20 PM

Hi Andrew,

Depending on your purchase date, you may qualify for an upgrade discount. To determine the cost of the upgrade, please email me your purchase receipt to kevin@smith-consulting.com.

Thanks,