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12/9/2011 1:10 PM
 

Currently my site is still on 4.67 - All the email issues are still in place. I received the 4.76 and installed this on a live site (that I had backed up) - After installing this here are my findings:

  1. The edits tot he CBOSS gateway work fine.

    a. The store order ID is passed into the comment 1 field of the custom gateway on our end.
    b. The store order date is passed as well.
    c. The fields from the checkout process (name, address, ect.) are passed to the gateway intake page.

     
  2. The email works fine for orders when using the bill me later function. I get the admin email and the customer email
     
  3. The issue starts with the credit card processing. I can't tell if it is a bug or something not being passed back correctly frmo our gateway.

    I can walk through the cart and order something. Go all the way up to the submit order screen. I then submit the order and then am passed to CPP. Perfect up to this point all fields are passed and I can check out. I know this because the CC will be charged and the entries show up on our gateway.

    However, when performing the final submission I am redirected back to the cart page where I can submit the order. This is not a receipt page, but ratehr the same screen before I would be redirected to our custom gateway. Keep in mind the order did go through...

    It records in the admin area of the cart and on our gateway... but this allows for the end user to resubmit the order if they are not sure what they are doing... and also the the email does not trigger (as I feel that is triggered on the receipt page)

 

I need item 3 fixed. Any thoughts? When can I expect to see this fixed? Otherwise I like all the changes... the admin area is great and all seems good to go. Thanks for all the efforts.

 
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12/12/2011 1:23 PM
 

Kevin... any thoughts here so I can complete our testing? Thanks.

 
New Post
12/13/2011 2:09 PM
 
Hello,

I have emailed you regarding this issue so we can test the latest build.

Thanks,
 
New Post
12/14/2011 7:54 AM
 

I have tested the 4.80 cart in your test environment here:

www21.smith-consulting.com

I was able to reproduce the same issue above... I sent you an email regaridng this issue. Let me know.

 
New Post
12/14/2011 1:14 PM
 
Hello,

Which URL do you have set for the Redirect URL at the gateway? The Redirect URL should be set to the ConfirmStatus page.

Thanks
 
New Post
12/14/2011 1:29 PM
 

http://www21.smith-consulting.com/Home/tabid/55/ctl/Confirm/mid/439/Default.aspx

 
New Post
12/14/2011 1:47 PM
 

Hello,

 

The redirect URL should be http://www21.smith-consulting.com/Hom..., The Confirm Status page is the page which receives transaction information for the Payment Gateway.

Thanks,

 
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