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5/28/2010 10:30 AM
 

The basics first. I am running version 2.9 of the shopping cart on DNN 5. I am not loged-in and there are no cookies for the application on my machine. No error message is associated with these two behaviors.

After adding an item to the cart from the product list the cart page displays. Clicking the "checkout button" on the cart page causes the signinpage to display as it should based on my settings. Clicking on the "Continue" button in the Create an Account box does not bring up registration boxes it instead takes me directly to the step1 page.

Second issue is the "forgot password?" link does nothing when clicked.

Are there other associated DNN settings that may be contributing to these problems?

 
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5/28/2010 11:19 AM
 

1. Since the link to the dnn forgot password page is different for every site you need to add the hyperlink to your forgot password page. Just open the SignInPage.ascx located in your \desktopmodules\smith.buynow folder and add the link to your forgot password page.

2. When you click continue on the signin page it is suppose to take you to step 1 there is no special registration page that the cart redirects the user to. when the user goes thru the normal checkout step1, step2, etc - the cart collects enough information to create the account for the user. This way the checkout flow is clean and fast and reduces the chance the user will abandon his cart.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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5/28/2010 11:28 AM
 

Thank you for the update. Regarding the create account, how is the account created if it never asks the client to enter a username / password?

 
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5/28/2010 11:54 AM
 

On the confirmation page right before the user clicks process payment there is a username and password prompt right above the submit button. The user has the option to enter a userid and pwd or checkout anonymously. In the cart settings under the confirmation page settings there is a checkbox to require login if you want to require new users to create an account. In the settings, there is also a checkbox to hide the login prompt on the confirmation page.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartTwo issues with the signinpageTwo issues with the signinpage