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1/5/2012 1:33 PM
 

Howdy...

(This might be a duplicate post - but I can't seem to find my original posting.)

Our client contacted us the other day about an order. A customer placed an order for an item that had an old (lower) price. I investigated the order and found that there are two products in the DB, one has been "logically deleted". And the "deleted" product was the one that was ordered. The deleted product was most likely deleted 14 months ago, based on time date stamps in the DB. Additionally, in the Shopping Cart table, there are several records with the deleted product listed. This might be related to the order under investigation, the timing is about right (but there is no way to conclusively tie these two together). 

I've pretty sure this isn't a case of saving a product in the cart, admin deletes it, and the customer attempts to order the newly deleted product.

I've used the public and admin interfaces to search for the deleted product, but have not been able to get it to show up.

I can use the deleted Product ID in theURL to view the product and add it to the cart. (I haven't pushed it through as a test order yet.) Might want to close those holes.

So maybe the customer saved the original URL 14 months ago?

Anyway DNN version 5.6.2, Cart Version 4.58.

Ideas?

 
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1/5/2012 6:46 PM
 

Hi Anthony,

I am not certain the exact version the issue of adding a deleted product to the Cart by using the querystring method had been addressed although I can confirm that this issue is not present in the latest release of the Cart v.4.84. To confirm the issue is fixed in the latest version of the cart you can download the trial version and then upgrade to the latest build to fix the issue. I recommend doing the upgrade in a test environment first and as always make sure you have a full backup before installing on your live site.

Thanks,

 
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1/5/2012 8:57 PM
 
Kevin...

Thanks. I'll get the client updated this weekend, unless a newer version is right around the corner.
 
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1/6/2012 5:23 PM
 
Hi Anthony,

Glad we could help!

Please refer to the Change Log to the left of the forum for any updates, releases, fixes, and changes.

Thanks,
 
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