Hi Robert,

Did you enable Sales Prices in the Coupon and Discount Setup section of your Cart Settings? When checked displays product sale prices in the product catalog (product list and poduct detail pages).

Thanks,

Hi Robert,

I have just tried to reproduce the same behavior you reported with the Sale Price in our test environment however I was unable to replicate the issue you reported. Can you login to our test site http://www7.smith-consulting.com/ and try to replicate this issue. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send an email with a link to this post to kevin@smith-consulting.com if login credentials are needed.

Thanks,

Hi Robert,

Can you please confirm which version of the Cart you are currently running?

When you say "a user will get the sale price but if the continue shopping and buy another product, the shop reverts to the originall price" is this occurring on the Product Listing, Cart page, or during checkout?

Do you have multiple BuyNow modules installed?

Thanks,

Hi Robert,

Are you currently still running SmithCart v.4.86?

I cannot seem to replicate any issue with the sale prices. Could you provide the steps which need to be taken to reproduce the issue?

Thanks,

Hi Robert,

I have looked at your site and can see that the product is not holding the Sale Price after being added to the Cart then navigating to another page and adding a Product from another BuyNow module.

I have not however, been able to replicate this issue on our test portal with a similar setup. I am testing on www21 on the latest version of the Cart soit is possible this issue may have already been addressed in a recent release.

Please confirm that all of your Featured Products and MiniCart modules have the same BuyNow Page Name configured in the module Settings as I believe that you are using quite a few BuyNow modules.

I have setup the following on the test site, please advise if your configuration differs:

Featured Products Page - http://www21.smith-consulting.com/en-us/featuredproducts.aspx
Use MiniCart enabled

Add Product with Sale Price to Cart

Product is added to the MiniCart with correct Sale Price applied.

Navigate to BuyNow page - http://www21.smith-consulting.com/en-us/store.aspx

MiniCart module added to page
Use MiniCart enabled

Add a non Sale Price Product to the Cart

Product is added to the MiniCart with the correct prices with Sale Price applied.

To confirm the issue is fixed in the latest version of the Cart you can download the trial version to upgrade to the latest build and fix the issue. Be sure to make a full backup in case you need to rollback.

You are also welcome to login to our test site to replicate the issue. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send an email with a link to this post to support@smith-consulting.com if you need login credentials.
 

Thanks,

 

I tried changing to product category discounts but the discount overrides the special price.

Have also just noticerd that if you try to order a quantity of the special product and add to cart, it only adds 1.

OK, I can get around that by taking the sale price product out of the price class and not using the sale price field.

Seems to defeat the purpose of the field.

Canyou check how to allow a user to order more than 1 of a featured product item.