HomeHome Product Discus... Product Discus...SmithCartSmithCartOrder and reciept have different shipping valuesOrder and reciept have different shipping values
Previous
 
Next
New Post
2/28/2012 8:05 AM
 

Running Smith Cart 3.99 on DNN 5.6.3 using SQL 2005
 

We have an order that has Shipping as $11.45 in the Customer Orders page and in the Invoice printed from that page.

The reciept that was emailed has shipping at $5.00, which is the Handling Charge and is included in the $11.45. 

I can't figure out why the $6.45 for shipping wasn't included in the emailed reciept.  

Help guidance in directing me to a solution/resolution would be appreciated.

Thanks.

 
New Post
2/28/2012 3:29 PM
 
Hello,

I am unable to test this issue on the same version of the Cart as you are running as it was released over a year ago and the current version released is v.4.92. To confirm if this exists in the latest version of the Cart you can download the trial version and then upgrade to the latest build to fix the issue. As always we recommend first doing the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

Thanks,
 
New Post
4/17/2012 3:59 PM
 

Thanks Kevin,

Sorry its taken awhile to get back to this. I just posted a similar question on 4/17.

 
New Post
4/17/2012 4:40 PM
 

I setup a test site and updated the Smith cart w/ the Trial Version. When I try to add a product to the cart I get the message that my 30 day trial has expired.

Is there another way to test this without recreating the store?

Thanks

 
New Post
4/17/2012 7:12 PM
 

Hi Stan,

Please see the following article on creating a DNN sandbox locally on your machine: http://www.smith-consulting.com/Forum...

This will allow you to test the Cart without be prompted for a license. Please let us know if you are able to replicate the issue in the latest version of the Cart.

Thanks,

 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartOrder and reciept have different shipping valuesOrder and reciept have different shipping values