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4/24/2012 7:14 PM
 

When I click on a product to view its details, there is no quantity.  Once I add it to the cart, the quantity shows up and it also shows it on checkout.  I do not have "Hide Quantity" checked anywhere.  This is true for all my products and all products have a greater than zero quantity. 

DNN Version: 6.1.0

Cart Version: 4.93.0

 
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4/25/2012 3:39 PM
 
Hi Aaron,

You may have the Hide Quantity feature in the ProductDetails module. Check the Product Details module settings to see if the "Hide Quantity" feature is enabled.

Thanks,
 
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4/25/2012 3:46 PM
 
Hi Kevin, That was the first place I looked. Thanks
 
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4/25/2012 7:25 PM
 

Hi Aaron,
 

Do you have multiple BuyNow module added to your site?

 

Currently there are 4 places to enable/disable the "Hide Quantity" feature which are the following, please check to be sure they are not enabled:

  • In the Cart Settings under General Cart Setup. Enable this if you would like to hide the “Quantity” textbox on the product listing page. This is useful if your business only sells to resellers that require prior approval before buying your products.
  • At the product level in the Product Setup screen. When enabled, this feature hides quantity for a specific product. This is useful when setting up a product catalog only or do not want the user to change the quantity for a product. When hide price or hide quantity is checked here the price will be removed on following screens and confirmation emails:
    • Product listing page
    • Product details page
    • Cart page
    • Confirmation page before payment
    • Confirmation page after payment
    • User and admin confirmation email
  • In the Product Details module Settings. When this is enabled “Quantity” textbox on the Product Detail page.
  • In the Featured Product module. When enabled the “Quantity” textbox on the Featured Product module will be hidden.

Thanks,

 
New Post
4/25/2012 8:23 PM
 

I have also gone through all of these settings.  I can change how many I want to buy on the details page, but I want to show the on hand inventory.

 
New Post
4/25/2012 8:54 PM
 
Hi Aaron,

Ok, so you are not looking to display the Quantity box but instead you would like to display the Quantity on Hand available for the product on the Product Details page, correct?

Do you have Variants configured for our product?

Thanks,
 
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4/25/2012 8:56 PM
 

Not at this time, but will do this in the future when the Quickbooks inventory sync is available.

 
New Post
4/30/2012 7:06 PM
 

Hi Aaron,

If you were using Variants I would suggest that you utilize the Grid Layout display option as it will show the Quantity on Hand for Variants on the Product Details page. However the ability to show the Quantity on Hand for base products is currently only available on the Cart page by enabling the "Show Quantity On Hand" feature in the Cart Settings under the General Cart Setup section.

If you would like to be provided with a fixed quote to sponsor a portion of the development to display the Quantity on Hand for base products on the ProductDetails page, please send an email with a link to this post to sales@smith-consulting.com

Thanks,

 
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