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4/30/2012 2:16 PM
 
Kate T
No Ranking

Joined: 4/30/2012
Posts: 1

 

Smith Cart 4.93.0
SQL Server 2008
DNN v06.01.05
 
I have used Smith Cart for another one of my customers and have had no issues with it for the past two years. I installed it for another customer and am having one heck of a time configuring shipping on some items. In addition to some apparel they have for sale (t-shirts, etc., that have a fixed shipping cost), they have for sale a couple of different products with shipping based on quantity ordered:
 
Shipping costs:
1-3 ordered: $3.00
4-6 ordered: $5.00
7-25 ordered: $10.00
 
I have tried custom shipping methods by quantity; tried free shipping and then included shipping in the price of each product; tried just about everything I could think of and nothing is working for me. Does anyone have andvice for me? Thanks in advance.
 
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4/30/2012 3:09 PM
 
Jon Dieter
10th Level Poster


Joined: 1/12/2011
Posts: 59

I also can't get shipping methods to work in 4.93.  I'm trying to use the Fedex Caclulator and have no luck.

 
 
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4/30/2012 5:58 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452
Are you using your own FedEx account number and meter number? If so, there may be an issue with your account. In the BuyNow settings try leaving the Fedex account number and meter number blank so it defaults to the FedEx guest account to see if rates are returned.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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5/1/2012 5:54 AM
 
Jon Dieter
10th Level Poster


Joined: 1/12/2011
Posts: 59

I tried putting in an empty account and I still don't get any results   It shows an empty drop down box.  Is there anyway to troubleshoot this issue in 4.93.  It was working and know it doesn't.  We absolutely don't have any changes and it doesn't appear to be working with the guest account.  I don't see any errors or warnings in the event viewer. 
 
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5/2/2012 5:14 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0

Hi John,

As of May 2012, the FedEx API used to return rates and used by SmithCart has been deprecated by FedEx.

SmithCart v.4.99 will use the newer FedEx Webservices API (WSDL) which will be release very soon or if you would like to be sent a beta release of v.4.99, please send an email with a link to this post to support@smith-consulting.com.

Thanks,
 
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