HomeHome Product Discus... Product Discus...SmithCartSmithCartMultiple Confirmation EmailsMultiple Confirmation Emails
Previous
 
Next
New Post
6/12/2012 2:11 AM
 

Greetings

I am receiving 3 copies of the "Admin Email Template" message for each order.  My email address is entered in the "Third Party Email Address" field in the BuyNow module settings.  The store administrator set in the "Store 'To' Email" field is also receiving multiple copies of each confirmation.  Any idea what might cause this?

Thanks

SmithCart 4.99, DNN 6.2, SQL 2008 R2

 
New Post
6/13/2012 12:08 PM
 
Sounds like you are using the same email address for all 3 emails

- Admin order email confirmation
- User order email confirmation
- Third party cc email confirmation

Try using different emails for the items above.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
6/13/2012 11:17 PM
 

In the Buy Now Settings / Email Setup section I have the store manager's address in the store "To" and "From" fields and my address in the "3rd Party" address field.  The email addresses are not even the same domain.  Is there a different place where email addresses are set?

Thanks

Dave

 
New Post
6/13/2012 11:19 PM
Accepted Answer 

I didn't change anything but it appears to be working now.  Strange because for a few days it was sending duplicates to users and admins.  Oh well, probably something on our end.  I'll mark this thread as resolved.

Dave

 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartMultiple Confirmation EmailsMultiple Confirmation Emails