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7/30/2012 9:29 AM
 
Smith Cart v3.87.0 DNN version 05.06.02 - Browser IE9

If a customer places an order, creates a new login and let's the session timeout, we receive the following error.

AssemblyVersion: 5.6.2
PortalID: 0
PortalName: EVG Online - Global source for geospatial data, maps, and charts
UserID: 99
UserName: Ordertest
ActiveTabID: 61
ActiveTabName: Online Store
RawURL: /Default.aspx?tabid=61&ctl=Cart&mid=388
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.geospatial.com/Default.aspx?tabid=61&ctl=Cart&mid=388
UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: a381a916-dae3-43b7-95e0-e510fde8931b
InnerException: Object reference not set to an instance of an object.
FileName: c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs
FileLineNumber: 2614
FileColumnNumber: 13
Method: Smith.DNN.Modules.BuyNow.Cart.BuildUPSRequest
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at Smith.DNN.Modules.BuyNow.Cart.BuildUPSRequest(String accessKey, String userId, String password) in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 2614at Smith.DNN.Modules.BuyNow.Cart.GetUPSRates() in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 2487at Smith.DNN.Modules.BuyNow.Cart.GetShippingRates() in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 2221at Smith.DNN.Modules.BuyNow.Cart.CalShippingRates() in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 2163at Smith.DNN.Modules.BuyNow.Cart.btnUpdate_Click(Object sender, EventArgs e) in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 795at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e)at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument)at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source:
Server Name: WEB1



 
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7/30/2012 5:22 PM
 
Hi Michael,

I believe this issue may have already been resolved in a past release of the Cart as I am not able to replicate this issue on our test portal running v.5.0. Would you mind logging into our test site to replicate the issue. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send me an email with a link to this post to kevin@smith-consulting.com I will send you login credentials.

Thanks,
 
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