HomeHome Product Discus... Product Discus...SmithCartSmithCartError when customer deletes a product from cartError when customer deletes a product from cart
Previous
 
Next
New Post
9/6/2012 8:17 AM
 
Smith Cart v3.87.0 DNN version 05.06.02

This error seems to happen when the session times out.
Is there any way to prevent this from happening?

AssemblyVersion
: 5.6.2
PortalID: 0
PortalName: EVG Online - Global source for geospatial data, maps, and charts
UserID: -1
UserName
ActiveTabID: 61
ActiveTabName: Online Store
RawURL: /OnlineStore/tabid/61/ctl/Cart/mid/388/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: https://www.geospatial.com/OnlineStore/tabid/61/ctl/Cart/mid/388/Default.aspx
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 3cd9d909-6adb-4056-a94c-244b11ba5fe8
InnerException: There is no row at position 3.
FileName
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.RBTree`1.GetNodeByIndex
StackTrace
Message: DotNetNuke.Services.Exceptions.PageLoadException: There is no row at position 3. ---> System.IndexOutOfRangeException: There is no row at position 3.at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex)at System.Data.RBTree`1.get_Item(Int32 index)at System.Data.DataRowCollection.get_Item(Int32 index)at Smith.DNN.Modules.BuyNow.Cart.grdFinal_RowDeleting(Object sender, GridViewDeleteEventArgs e) in c:\inetpub\wwwroot\GEOSPATIAL\DesktopModules\Smith.BuyNow\Cart.ascx.cs:line 4358at System.Web.UI.WebControls.GridView.OnRowDeleting(GridViewDeleteEventArgs e)at System.Web.UI.WebControls.GridView.HandleDelete(GridViewRow row, Int32 rowIndex)at System.Web.UI.WebControls.GridView.HandleEvent(EventArgs e, Boolean causesValidation, String validationGroup)at System.Web.UI.WebControls.GridView.OnBubbleEvent(Object source, EventArgs e)at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)at System.Web.UI.WebControls.GridViewRow.OnBubbleEvent(Object source, EventArgs e)at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)at System.Web.UI.WebControls.ImageButton.OnCommand(CommandEventArgs e)at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument)at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source
Server Name: WEB1
 
New Post
9/7/2012 1:19 PM
 
Hi Michael,

Did this issue just begin happening recently?

Could you provide the steps taken to reproduce this issue?

I am unable to test this issue on the same version of the Cart as you are running as the current version released is v.5.0 but there is a good chance that if the the issue is caused by the Cart, that has already been resolved in a recent release since version 3.87 was released a couple years ago. What I recommend doing to confirm if this exists in the latest version of the Cart you can download the latest trial version and then upgrade to the latest build and test.

Remember It is always recommend the you first do the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

Thanks
 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartError when customer deletes a product from cartError when customer deletes a product from cart