HomeHome Product Discus... Product Discus...SmithCartSmithCartError when calculating shippingError when calculating shipping
Previous
 
Next
New Post
2/17/2014 1:16 PM
 
Hello,

Having trouble getting the shipping calculator to work recently - here's the set up:

SmithCart 4.86
DotNetNuke 5.6.3

Shipping calculator by weight
USPS
Parcel Post
Test product has weight specified

At the initial check out screen after entering my address I choose "Parcel Post" and hit the calculate shipping button. After postback the "Shipping" is still listed as "TBD" and the dropdown box where I chose Parcel Post is now unpopulated (ie no list items) - Trying to proceed past this point raises a "you must calculate shipping" error on the page.

Client said it was working fine up until November. Any ideas what might be going on?

Thanks,
Josh H.
 
New Post
2/17/2014 1:52 PM
 
Hi Josh,

The Cart doesn't have a Shipping Method called "Shipping Calculator by Weight". Are you sure you're not using the "Custom Ship Methods by Weight" option? Please also provide a screenshot of your Shipping Setup.

Thanks!
 
New Post
2/18/2014 12:19 PM
 
Kevin,

You're right - my mistake. The shipping method is set up to be "Shipping Calculator"

I have included a screenshot as requested.

Thank you so much for your assistance!
 
 Login to download attachment
New Post
2/18/2014 6:55 PM
 
Hi Josh,

In reviewing this issue, I believe this is related to a change USPS made to their Shipping Calculator API and has already been resolved in a later release of the Cart. I recommend downloading the trial version of Smith Cart for DNN 5 from the following link, and test to check if the issue still exists: http://www.smith-consulting.com/Produ...

Hope this helps!
 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartError when calculating shippingError when calculating shipping