We have rebuilt the site with DNN 5.5 and Smith Cart 3.2 and can get the recurring billing to work with our Authorize.net test account. Now as soon as we put in the clients Authorize.net account information in we get the ARB Manager error like we were before. We have contacted Authorize.net and they told us everything is set up on their end correctly so I am at a loss on where to go from here. I did see another post in the forum here on 8/16 from "sussetteh" that they were getting an ARB Manager issue when not in test mode and using a live account. It seems like something is not being processed right or not included when the call goes out to Authorize.net. Here is our current error below:
(Message received after hitting submit)
Error processing payment. Please try again.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at ARBManager.ProcessARB(BillingAccountInfo accountDetails, CustomerInfo customerDetails, ProductsInfo product, String amount, Boolean recurring, String interval, Int32 occurances) at Smith.DNN.Modules.BuyNow.Confirm.ProcessAuthNetTransaction(BillingAccountInfo accountDetails, CustomerInfo customerDetails) at Smith.DNN.Modules.BuyNow.Confirm.Submit() --- End of inner exception stack trace ---
(Event Log)
ModuleId: 390
ModuleDefId: 110
FriendlyName:
ModuleControlSource: DesktopModules/Smith.BuyNow/Confirm.ascx
AssemblyVersion: 5.5.0
PortalID: 0
PortalName: Goodbye Crutches
UserID: 1
UserName: host
ActiveTabID: 61
ActiveTabName: Store
RawURL: /Store/tabid/61/ctl/Confirm/mid/390/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://goodbyecrutchesnew-com.web34.winsvr.net/Store/tabid/61/ctl/Confirm/mid/390/Default.aspx
UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.17.8 (KHTML, like Gecko) Version/5.0.1 Safari/533.17.8
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: e583e869-74de-4ea7-a456-183769f88ad9
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: .ARBManager.ProcessARB
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at ARBManager.ProcessARB(BillingAccountInfo accountDetails, CustomerInfo customerDetails, ProductsInfo product, String amount, Boolean recurring, String interval, Int32 occurances) at Smith.DNN.Modules.BuyNow.Confirm.ProcessAuthNetTransaction(BillingAccountInfo accountDetails, CustomerInfo customerDetails) at Smith.DNN.Modules.BuyNow.Confirm.Submit() --- End of inner exception stack trace ---
Source:
Server Name: CLE02WEB13