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8/29/2010 8:57 AM
 

In our store we are selling items that often require some JIT assembly. As a result orders can ship a week or so after the the order is placed. To be fair to the customer we want to bill when the order is shipped. The best procedure we could find is the following:

1) Record the order - take CC info manually

2) Build up order

3) Settle CC charge - will require a telephone call to customer to obtain CVV number

4) Ship

This process is obviously time consuming and problematic since we will need to contact the customer for the CC verification.

Any ideas on this ? Is there a pre-approval/submit CC mechanism that can be used to avoid the manual charge settlement ?

Thanks

 
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8/29/2010 11:08 AM
 

In the cart settings you can configure authorize.net for auth-only transaction then let your customers just checkout using the cart eliminating the manual phone call step. Auth-only transactions remain active for up to 10 days so when your ready to ship you can go to the cart manage order details screen and settle and then ship the order. Btw, we will be adding auth only transaction types to PayPal Standard, Paypal Website Payments Pro and Paypal Payflow pro in the next week.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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