HomeHome Product Discus... Product Discus...SmithCartSmithCartCategory Discounts are STILL not working even on the test site???Category Discounts are STILL not working even on the test site???
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9/8/2010 2:15 PM
 

I just tested the fix for the category discounts being applied within the test site http://www9.smith-consulting.com and they are still not working. I also installed the new download 3.07 to my site and they are not working there either??????

the test that i did on your site:

Premium Channel (category) has discounts that apply to it.

Fitness Channel & Spanish Channel (are products that are under the Premium Channel category)

If someone selects FITNESS CHANNEL and SPANISH CHANNEL there would be a discount for more than one Premium Channel.

It's not working.

 
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9/8/2010 4:39 PM
 

In order for a category discount to apply the product must be in the category, the category discounts do not automatically cascade down and apply to all the products in all the sub categories under the parent category. If you want category discounts for products in your sub categories Fitness Channel & Spanish Channel you will need to create category discounts for those sub categories.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/8/2010 6:03 PM
 

I understand that, however if you checked the Fitness Channel and Spanish Channel (which I changed to Fitness Product and Spanish Product to make it less confusing) they are directly in the Premium Channel category in which there is a defined discount that is still not working.

In other words, I did NOT have the "product" under a subcategory, which was then under another category that had the defined discount. I had the product directly under the category that contained the discount rule.

I am now going on over a week of this site shopping cart being down and the original reason for my ordering Smith Cart was specifically for this feature and functionality.

If this feature is not going to work as stated in the original purchase I would like a full refund. I have now lost one client and am sure if this is not fixed immediately the rest will follow.

 
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9/8/2010 9:38 PM
 

We fixed the category qty discounts and are loading the hotfix to the downloads page now under 3.07 hotfixes. Also updated the www9 test site.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/8/2010 9:57 PM
 

How do I install the hot fix file?

 
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9/8/2010 9:59 PM
 

Copy the dll in the zip to your \bin folder


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/8/2010 10:11 PM
 

I just went to the test site and it is not working??????

I also installed the hot fix dll to the /bin folder ... restarted the app and it is not working on my site either??????

 
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9/8/2010 10:17 PM
 

I add a qty of 2 for the spanish product from the product details page and it discounts it correctly on the cart page. What steps are you going thru that its not working?


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/8/2010 10:24 PM
 

Under the "Premium Channel Category" ... add (1) Spanish Product and (1) Fitness Product (both of which are "Premium Channel Category" products.) It will not provide the discount. I know how to apply a "product" discount, but this is supposed to provided "category" discounts. Right?

 
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9/8/2010 10:38 PM
 

I see what your getting at you want it to sum the qty across products in the cart in the same category and use the total to calc the category discount. I need to check the spcc tomorrow and see if it was programmed to work that way.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/8/2010 10:44 PM
 

Exactly. That's the scenario I had went over with Scott a few months ago when deciding if the cart would function like that and he said it did and had me refer also to the manual.

How long will it take to fix this type of issue?

 
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9/9/2010 10:16 AM
 

Here is the way that the Category Discounts should/will work. The reason that I say "should/will" is because I'm the one who ponied up the money for this, so we can have "Mix and Match Pricing" in our cart.

Let's say that I have two "Master" categories, called "Dogs" and "Cats". Under "Dogs", I have "Chihuahua", "Shepherd", and "Mutt". Under "Cats", I have "Calico", "Long Hair" and "Short Hair". So, I have two master categories, each with 3 sub-categories underneath them.

Now, I'm running a quantity discount. If you buy 3 cats, I'll give you 50% off. If you buy 2 dogs, I'll give you 25% off.

So, scenario 1:

Someone buys 3 cats... 2 calicos and a short hair. THey get a discount, because they bought 3 cats under the "Cats" category.

Scenario 2:

Someone buys 2 cats and 1 dog. They do NOT get a discount, because the discount would apply for 3 cats, or 2 dogs, but not a TOTAL of 3 cats and dogs.

Scenario 3: THey buy 1 cat and 2 dogs. The cat would not be discounted, but the dogs would be discounted by 25%, because they bought 2 dogs out of the dog category, but they only bought one cat.

Scenario 4: They buy 5 cats and 2 dogs.

They get 50% off of the cats, because they bought 3 or more. They get 25% off of the dogs, because they bought 2 or more.

It wouldn't matter if they bought 2 calicos and 1 short hair, or 1 calico, 1 short hair, and 1 long hair, they would get the discount because all 3 were in the "Cats" master category.

Make sense?

 
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9/9/2010 10:44 AM
 

That's exactly the scenario I mean.

Let's say that I have ONE "Master" category, called "Premium Channels". Under "Premium Channels", I have "Fitness Coach", "Spanish Coach", and "Business Coach". So, I have ONE master category, each with 3 sub-categories underneath them.

Now, I'm running a quantity discount. If you buy 3 "Premium Channels", I'll give you 50% off.

So, scenario 1:

Someone buys 3 "Premium Channels"... 1 Fitness Coach and 1 Business Coach and 1 Spanish Coach. They get a discount, because they bought 3 "coaches channels" under the "Premium Channels" category.

They would get the discount because all 3 coaches were in the "Premium Channel" master category.

This makes perfect sense.

Is this how it is supposed to be right now within the 3.07 version???

This was how I originally had it set up with "sub categories" and then the product within the "sub category" ... when that didn't work ... I put the product (coach) directly under the master category ... which didn't work "by category". Was this correct as well?

 
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9/9/2010 10:49 AM
 

It's almost there.

A caveat, however; for it to work properly, your items must also be in the "Master category". The system won't recursively look down through the categories to see if "Spanish Coach" is under "Premium Channels" and therefore gets a discount. So, if someone bought an item under "Spanish Coach", that item would also have to be in the category "Premium Channels", for the system to realize that it's grouped that way.

Although I realize this may not be the best scenario for some, I have about 2900 items under one master category, which is fine because then if someone clicks on the master category, they're shown everything below in all of the sub-categories, instead of being presented with nothing.

 
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9/10/2010 7:37 AM
 

Checking where we're at with the categories?

 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartCategory Discounts are STILL not working even on the test site???Category Discounts are STILL not working even on the test site???