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10/21/2010 10:36 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

I just setup a new portal running cart v3.87 here http://www9.smith-consulting.com and it filters products when the category menu is on the same page as buynow and also the cat menu is on the product details page (another page). I hide the container and the print icon and the cat menu still filters. The cat menu works on www7.smith-consulting.com portal also. Both are running cart v3.87. In order to fix it we need to be able to replicate it.

  • Do you have any errors in your dnn event viewer.
  • Do you have the buynow page name selected in the category menu settings.
  • In product setup did you add a value for seo url.
  • In the category setup did you add a value for seo url
  • Did you upgrade the cart from a previous version



The following are a few things you can try that may fix it:

  • Make sure all the module settings are filled out properly
  • Clear your browser cache and temp files, etc
  • Remove the module and re add it to the page
  • Change to the default dnn skin that comes with dnn their might be a conflict in your skin
  • Reset iis
  • Download the latest cart v3.97 from the downloads page and copy all the dlls from the zip to your \bin folder
  • Try a clean install of the cart v3.97
At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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10/23/2010 9:59 PM
 
Guy Lister
10th Level Poster


Joined: 7/7/2010
Posts: 80
I have logged into www7.smith-consulting.com. I have seen the category menu work properly on both the home page and the product listing page on that test website. I notice you are using the default skin.

Every time I put the category menu on my home page, it will not select properly when the product list page responds. All items are still shown. Is there some database requirement that I'm missing? Perhaps you could send me an xls of Smith_Category for www7. I have reinstalled many, many times. What version of DNN is www7 running?

I cannot use the default skin for my customer's website. It's a retail store!

I will try to debug the HTTP going to and from the home page, product list page and server. There used to be some javascript in my skin to hookup to Google Analytics. That has been taken out and replaced with DNN's Google Analytics solution on the Admin page. Perhaps the javascript was placed incorrectly in the skin.
 
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10/23/2010 10:39 PM
 
Guy Lister
10th Level Poster


Joined: 7/7/2010
Posts: 80
The HTTP POST requests coming from the category menu on the home page and product list page both pass the category parameter. It's like the products.aspx page where I have the buynow module does not properly respond to the category parameter when the page is not in a postback.

This function used to work with no problems a few versions back.

I understand that your policy is not to support anything that cannot be reproduced on your www7 test site. I have followed your suggestions to fix my problem over and over again.

Unfortunately, I cannot support your product if I cannot make my client's website stabilize. I have several other clients with whom I had hoped to use your product. Without success on this first project, I will have to find another solution.
 
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10/24/2010 5:00 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

smith2csi: Just curious... did you try a clean install with a data export import?


 
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10/24/2010 8:08 PM
 
Guy Lister
10th Level Poster


Joined: 7/7/2010
Posts: 80
About 5 times.
 
New Post
10/24/2010 8:36 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

Here are a couple things you can try that may help:

  • Before installing on your live create a new dnn 551 instance on your laptop or local pc and and install the cart to verify everything works before installing on your live site
  • Reset iis before you install to release the cache and any potential locks on the files
  • Make sure you have the latest cart from the downloads page as we updated 3.87 friday
  • After install if it doesnt work extract the cart install zip in file explorer and copy the dlls to \bin and the ascx files to \desktopmodules\smith.buynow
At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
10/26/2010 12:16 AM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

This issue has been fixed and cart v3.88 is availible on the downloads page. it turns out that dnn in their infinite wisdom changed the navigateurl function in version 5.5.x and either broke or discontinued one of the overloads the cart used to pass the productid in the querystring. See the following url for more description of the issue and thanks to Tony for helping to fix it.

http://www.dotnetnuke.com/Community/F...

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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