Up sell images disappear when a variant is selected

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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
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Up sell images disappear when a variant is selected

12/13/2010 7:24 PM

Daniel Taft

Joined: 8/1/2010

Posts: 252

Up sell images disappear when a variant is selected

I'm using 3.96, DNN 5.5.x. I have replicated this on your www7 test site, check it out.

Click on a product in the store (Madden on your www7 test site). Then select the related products tab to show the upsells. Then scroll back up and choose a product variant. You'll see the related products disappear from the box.

Is this deliberate? I assume not - just reporting it in any case.

12/13/2010 7:26 PM

Daniel Taft

Joined: 8/1/2010

Posts: 252

Re: Up sell images disappear when a variant is selected

The product reviews also disappear when a variant is selected.

12/13/2010 9:27 PM

Accepted Answer

Dave Smith

Joined: 7/28/2009

Posts: 1452

Re: Up sell images disappear when a variant is selected

I just loaded a hotfix to www7 to fix related products disapearing when variants are selected. The product reviews need to be enable in the settings is why they are not being displayed. I will also update add the hotfix for v3.96 to the cart downloads page.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

12/13/2010 10:16 PM

Daniel Taft

Joined: 8/1/2010

Posts: 252

Re: Up sell images disappear when a variant is selected Modified By Daniel Taft on 12/13/2010 10:16:29 PM

Thanks Dave.

On my own site, product reviews are at first enabled no problem. But they disappear when a variant is selected, just like the up-sells.

I can't verify this on the www7 test page because clicking on "rate and review this product" throws an exception:

A critical error has occurred.
Object reference not set to an instance of an object

Does the hotfix cover both the related products and the customer reviews disappearing?

12/14/2010 3:33 PM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: Up sell images disappear when a variant is selected

I just loaded a hotfix to www7 to fix related products and customer reviews disapearing when variants are selected. Also, the hotfix for v3.96 has been added to the cart downloads page. Thanks for reporting it!

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

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Up sell images disappear when a variant is selected

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