License key problem - SmithCart

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1/20/2011 6:39 AM

Dana Richard

Joined: 7/22/2010

Posts: 41

License key problem

I received my license key and upon installation everything was fine until I followed the instructions in the "Smith Cart how to" forum "HOW TO MAKE A DNN SANDBOX TO PLAY IN IN ABOUT 10 MINUTES".

Unfortunately, my license key does not appear to be valid any longer, as I am now getting the message at the bottom of the buy.now page on both my production site and my sandbox about purchasing a license key.

1/20/2011 5:17 PM

Joined: 1/1/0001

Posts: 0

Re: License key problem

License keys are generated with the domain name in it, so whats most likely happening here is that the domain name that you requested your license for doesn't match the domain name that your running your sandbox on.

Christian

1/21/2011 8:05 AM

Dana Richard

Joined: 7/22/2010

Posts: 41

Re: License key problem

I understand that, but the license is not working for my production site either.

1/21/2011 10:41 AM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: License key problem

Can you email support@smithcart.com with your purchase receipt, domains you requested to be licensed and your live url where the license is not working and we get this worked out for you.

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce