HomeHome Product Discus... Product Discus...SmithCartSmithCartStill random criticals on Quick Order EntryStill random criticals on Quick Order Entry
Previous
 
Next
New Post
1/31/2011 1:26 PM
 

I still have users getting random errors on Quick Order Entry. Everyone that I have talked to said they were just tooling along, entering items and amounts, when it throws a critical.

"Deleted row information cannot be accessed through the row"

Here is the event log:

AssemblyVersion: 5.5.1
PortalID: 0
PortalName: Advantage Emblem
UserID: 21200
UserName: loristm
ActiveTabID: 279
ActiveTabName: Quick Order Entry
RawURL: /StockPatches/QuickOrderEntry.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: https://www.advantageemblem.com/StockPatches/QuickOrderEntry.aspx
UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_5; en-us) AppleWebKit/533.19.4 (KHTML, like Gecko) Version/5.0.3 Safari/533.19.4
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: dffce41f-6afe-4a83-86d9-96c5b438b247
InnerException: Deleted row information cannot be accessed through the row.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.DataRow.GetDefaultRecord
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Deleted row information cannot be accessed through the row. ---> System.Data.DeletedRowInaccessibleException: Deleted row information cannot be accessed through the row. at System.Data.DataRow.GetDefaultRecord() at System.Data.DataRow.get_Item(String columnName) at Smith.DNN.Modules.QuickOrderEntry.QuickOrderEntry.MoveToCart(Int32 myTabModuleID, String smithDiscounts) at Smith.DNN.Modules.QuickOrderEntry.QuickOrderEntry.ibAddtoCart_Click(Object sender, ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: WEBSERVER2010

 
New Post
1/31/2011 6:35 PM
 

Hey Greg,

Are you able to replicate the problem or can you post the steps to replicate it?

Thanks,

Christian

 
New Post
2/1/2011 6:05 AM
 

Here was a post from another thread about the same issue:

"Regarding the error, a Google search found this comment:

"I'm quite certain this is generated by users on slower connections that click something on the page before the viewstate is completely loaded or is corrupt for some reason."

That would explain why I can't replicate the problem; I'm obviously on a fast connection to my server."

I can't get it to do it, but I'm on the same subnet as the server. I can't do it from home, because I'm on a fast DSL connection. I really think that this may be the issue though... it's very random, but it usually happens with "larger" orders, and with people who are physically/logically "far away".

Is there the equivelant of "Buffer = True" or something that can be done, so that the user can't do any more input until viewstate is completely loaded?

 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartStill random criticals on Quick Order EntryStill random criticals on Quick Order Entry