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Joined: 3/11/2010
Posts: 1979
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It looks like Paypal wants the amount sent in US format with the decimal places even though the currency is euro... go figure :>
In any event, we have a hotfix ready that should fix the issue, what version of the cart are you running?
Scott Kelly
Project Manager
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Joined: 8/5/2011
Posts: 17
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Thanks!
P
I like Smith Cart, I hope you can solve this problem soon!
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Joined: 7/28/2009
Posts: 1452
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We have the hotfix ready. Are you running the trial version or the full version?
At your service,
Dave Smith
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Joined: 8/5/2011
Posts: 17
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Thank you, let me know .
Best regards
Gianni
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Joined: 8/5/2011
Posts: 17
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Sorry I didn't read!
I have the trial version Now. Boe can I fix the problem?
Best regards
Gianni
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Joined: 7/28/2009
Posts: 1452
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A new cart trial version is available on the trial downloads page with the paypal euro hotfix. Please download and postback to let us know if it fixes the issue for you.
Thanks!
At your service,
Dave Smith
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Joined: 8/5/2011
Posts: 17
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Thanks Dave!!
How can I do an upgrade? I need to unisnstall old version and then install the new?
Or I can upload only domenica file?
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Joined: 7/28/2009
Posts: 1452
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You can just install over the existing cart you have installed. You do not need to uninstall the module.
At your service,
Dave Smith
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Joined: 8/5/2011
Posts: 17
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Thank you, now I am in Germany for job, I ll come NeXT week and I ll say to' you if now is fixed. Thanks
Gianni
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Joined: 8/5/2011
Posts: 17
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Dear Dave,
I tried it today but I receive this error "The link used to access the PayPal system contains an amount of the object is not formatted properly."
So it doesn't work....
Can you help me?
Gianni
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Joined: 1/1/0001
Posts: 0
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Hi Gianni,
Have you installed the latest trial version and restarted the application in the Host Settings?
Thanks,
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Joined: 8/5/2011
Posts: 17
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Hi Kevin,
yes I restarted the application from host panel but I have the same problem...
Do you think I need to do a new installation?
Best regards
Gianni Bergo
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Joined: 8/5/2011
Posts: 17
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Dear Kevin ,
I also tried with a new installation but it seem does not work...
Have you some other suggestions?
Best regards
Gianni
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Joined: 3/11/2010
Posts: 1979
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Hi Gianni,
We have tried sending the amount both ways with commas and with decimal point and niether seemed to work so the issue must be somewhere else. In the next release of the cart we will add logging to the dnn event viewer to log the exact post string that is sent to paypal so you can send the exact post string to paypal support and ask them what part is incorrect for the euro currency.
Thanks,
Scott Kelly
Project Manager
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Joined: 8/5/2011
Posts: 17
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ok let me know when you have a new version,
best regards
Gianni Bergo
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