When you open some of the designs the page shows larger than others for example, when you click on Love me Knot Wedding Invitation (ARLMK01) it is very large but when you click on Love me Knot Wedding Invitation (ARLMK02) it is standard size. I have found this is the case across all the range of invitations.

 

Hi there

http://www.lovenotes.com.au.verveconsult.com.au/ShopOnline/ProductDetails/tabid/81/ProductID/128/Default.aspx

http://www.lovenotes.com.au.verveconsult.com.au/ShopOnline/ProductDetails/tabid/81/ProductID/129/Default.aspx

With the case of the attached 2 products....first one isn't resizing like it does for the 2nd product?

E

 

Hi Erin,

In the Cart Settings under Product Detail Page Setup the Thumbnail Width (Pixels) and Thumbnail Height (Pixels) are the dimensions for the thumbnail images on the Product Detail Page not the main image.

The image the Product Details module will display will the same size as the image initially uploaded to the product. To correct this, resize the image to the desired size then upload that image in the Manage Products screen.

Thanks, Kevin

Hi Erin,

So just to clarify, there are 3 places to upload product Images. The first is on the Add Products Screen where you upload the Primary Photo for your product. The second place to upload a photo is in the Photos menu where you upload additional photos for your product which will display as thumbnails on the ProductDetails Page. The third place to upload photos is the Product Zoom Images page where you upload the larger images for the Zoom and Lighbox Effects to use.

Thanks