HomeHome Product Discus... Product Discus...SmithCartSmithCartUnknown Screen Element IUnknown Screen Element I'd like to Remove
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7/28/2011 7:57 AM
 
Glen Stewart
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Joined: 5/19/2011
Posts: 25

There is a screen element being displayed under my product description in the Product Details page that I can't figure out.  What is it?  How can I get rid of it?  It contains redundant information and I would prefer it not be displayed.

Also, it has labels for Price: and Currently Available", but no data is displayed beside these labels.  Another reason I would like to remove it from the display.

I've attached a JPG file showing the screen element I'm referring to.

Does anyone know what it is, and where I might find a setting to remove it?

Thanks.
 
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7/28/2011 4:15 PM
 
jw
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Joined: 2/28/2011
Posts: 29
Hi Glen
I have just upgraded to the full latest version of Smith Cart after testing the trial version and this issue of this box has also just arisen for me after installing a full copy over the trial. This was not there in the trial and the product detail screen worked perfectly. Did you figure out where it came from or how to remove it as I also am at a loss of how to remove it or from what setting it is occurring ?
cheers
 
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7/28/2011 4:34 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

In the product detail module settings "Matrix setup" section make sure the Enable Popup Window:checkbox is not checked.  Also, while you in the product detail module settings is always a good idea to re save your settings to initialize any new settings that may have been added to the module.

Also, in the product detail module.css make sure you have the following class:

 

 #div_to_popup
{
display:none;
background-color: #fff;
z-index:102;
position :absolute;
 
}
 
If you upgraded the module the old css may be cached that may require one of the following:
1.  Reset IIS
2.  Recycle the app pool
3.  Just waiting until the web server flushes the cache and reloads the css from disk again.
 
 
Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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7/29/2011 6:46 AM
 
Glen Stewart
No Ranking


Joined: 5/19/2011
Posts: 25
Hi Scott,

I checked the setting of the Enable Popup Window checkbox in the Matrix Setup section of the Smith.ProductDetail module. It was already unchecked as you said it should be.

I checked the module.css file in /DesktopModules/Smith.ProductDetail. Here is the class you mentioned, taken directly from the file system of my installation:

#div_to_popup
{
display:none;
background-color: #fff;
z-index:102;
/* -moz-opacity: 1.0;
opacity:1.0;
filter: alpha(opacity=1);*/
position :absolute;

}

It's a little different, but you can see the line you highlighted is there.

Any other suggestions? We really need to get this screen element taken down.

Thanks.
 
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7/29/2011 6:47 AM
 
Glen Stewart
No Ranking


Joined: 5/19/2011
Posts: 25
Hello jw. I have not found a solution to this problem yet. As you can see from the posts here after yours, I'm exchanging ideas with Scott.

If we find a solution, I'll post it here. I hope you will do the same if you find a solution before me.

Thanks.
 
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8/5/2011 7:05 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Guys,

I have not been able to replicate this issue. Which version of the Cart and DNN or you running?

Thanks,
 
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