Hi

Is it possible to edit the tokens used in the email templates? ie. the actual html that is generated by [ORDERTOTALS], [SUBTOTALS] etc?

In my emails for example, I get the following rendered by the [SUBTOTALS] token:

SubTotal:	R 94.00
Discount :	-R 0.00
Shipping Fee :	R 0.00
Handling Charge :	R 0.00
Total (incl. VAT)	R 0.00
VAT Included	R 94.00

As you can see, the Total (Incl. VAT) field is showing as R0.00, when it should in fact show R94.00, and the VAT Included field should actually show the VAT portion of R94.00 (ie R 11.54 at a rate of 14%), but instead is showing the total amount including VAT.

Please advise asap.

Tx :)

 

 

Hi Kevin

ver 4.52, dnn 5.6.3

I have emailed you for login details.

Tx
Sian

Sorry to but in but this sounds like my issue. I'm guessing you' are taxing all orders using VAT/GST product price inclusive setting in cart admin? My email templates also show these error when an order is placed. Please see my post here:

http://www.smith-consulting.com/Forums/forumid/1/threadid/8883/scope/posts.aspx

Sian does your automatically generated notification emails also say the order total is $0 at the top of the emails, also check that when you view a customer invoice that your vat is calculated correctly, mine should be inclusive but gets added on as extra to the order total...

Hi Sian,

Thank you, I have been able to confirm this issue of the Total field showing R0.00, and the VAT Included field showing the total amount including VAT. I have sent it into programming and will post back as soon as an update is available.

Thanks,

I have got some issue in my confirmation Email in [subtotals] token.
The tax setting of the cart is GST/PST.But it does not have any GST label and PST in all the shopping process is 0.00 but in confirmation email it is miscalculated and it has got the same amount as GST.
How can I fix it?

SubTotal: $12.00
Discount : -$0.00
Shipping Fee : $10.00
Handling Charge : $0.00
$1.20
PST $1.20
Total $23.20