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Joined: 1/1/0001
Posts: 0
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dnn 6.6.0, smithcart 4.49. i was able to clone a few products but the clone feature has stopped, no errors logged. any ideas?
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Joined: 1/1/0001
Posts: 0
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Hello,
Which browser are you using when the clone feature stops working? Does the clone feature stop consistently or intermittently? We are unable to test try to reproduce this error running the same version of the Cart as you. Can you login to our test site http://www7.smith-consulting.com/ and try to replicate the error. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.
Please send an email to kevin@smith-consulting.com for login credentials.
Thanks,
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Joined: 1/1/0001
Posts: 0
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Stopped working altogether in IE9, works fine in safari.
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Joined: 1/1/0001
Posts: 0
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Hello,
I have been able to replicate this issue on our test portal but not exactly. The Clone pop-up continues to function in IE9 however the pop up will not show intermittently. I have sent this issue into programming and will postback as soon as an update is available.
Thanks for your feedback!
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Joined: 10/11/2011
Posts: 1
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I am experiencing the same error. I was able to clone until the last few days, which I haven't made any updates to my browser.
Thank you,
Tara
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Joined: 1/1/0001
Posts: 0
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Hi Tara,
This issue is in programming and I will postback as soon as an update is available. As a temporary solution, i recommend using a browser other than IE such as Firefox, or Chrome.
Thanks,
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Joined: 11/25/2011
Posts: 1
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Hi was wondering if there was a fix on the products not cloning yet. i am able to clone the first 2 products added to the store without issue repeateadly but no other since. I cant get the clone box to come up on any browser.
thanks,
matt
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Joined: 1/1/0001
Posts: 0
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Hi Matt,
Which version of the Cart are you currently running?
According to the Change Log to the left of the forum, this issue was addressed in the release of v.4.65.
Thanks,
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Joined: 1/28/2011
Posts: 19
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Hi - I have a new install of DNN 6.2 and SC 5.00. I'm having the clone problem, too. I've tried IE9, FF12.0 and Chrome. I select Clone from the Manage Products table and the browser flashes a few text fields at the bottom of the page and then the fields disappear. I also have a site that uses DNN 5.6.2 with SC 4.5.2 and the Clone feature works as expected when using the same browsers on the same machine. Could there be a jQuery/UI conflict with the new SC?
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Joined: 1/1/0001
Posts: 0
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Hi Mike,
I have not been able replicate this issue in any browser. Can you confirm if this issue if present when the default DNN skin is enabled?
Thanks,
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Joined: 1/28/2011
Posts: 19
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Hi Kevin - I am using Nukeville SkinLab for the skins in both sites that I mentioned above. For the DNN 6.2 site, I reset the skins to the default DarkKnight, refreshed the browser session and still experienced the same problem. I also accessed the site from another system with same results. I also tried safari. Let me know if you would like a user account with elevated creds and I'll set one up for the site.
Thanks,
Mike
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Joined: 1/28/2011
Posts: 19
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Kevin - Using Firebug, I noticed that the clone popup uses Telerik Rad controls? I don't show this as being used in the Providers list. Would this be a source of the problem?
Mike
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Joined: 3/11/2010
Posts: 1979
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Hi Mike,
I dont think the either clone feature in the cart is using a telerik control. Are you using the clone from the product list page or the advanced clone in the product setup screen?
Scott Kelly
Project Manager
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Joined: 1/28/2011
Posts: 19
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Hi Kevin -
I tried the clone from the product list page and the advanced clone in the product setup/edit. Both clones exhibited the same results.
Mike
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Joined: 3/11/2010
Posts: 1979
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Hi Mike,
Neither the manageproducts.ascx or productclone.ascx pages uses a telerik control, you may have a telerik control as part of your skin or possibly you have another module on the page that uses a telerik control but if you open either of those 2 pages and search for "telerik" you will see there are no telerik references or controls.
Try opening the manageproducts.ascx page and comment out the following lines to see if it helps:
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.5/jquery.min.js"></script>
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/jquery-ui.min.js"></script>
<script type="text/javascript">
$.noConflict();
</script>
Scott Kelly
Project Manager
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