No smith account module - Billing Manager

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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
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Product Discus...

Billing Manager

No smith account module

2/22/2012 6:46 AM

Web Services

Joined: 2/22/2010

Posts: 276

No smith account module Modified By Web Services on 2/22/2012 7:13:34 AM

I installed this copy of your product http://www9.smith-consulting.com/Portals/0/Billing/SmithBillingManagerTrial.zip from this page http://www.smith-consulting.com/Forum.... Now, when I go to my site, I don't see any item for the smith registration module. This is all I have http://i.imgur.com/Arcq4.png

*Edit: I tried completely uninstalling it and re-installing it and I still have the same issue. Running dnn 05.06.00 (459)

2/22/2012 3:19 PM

Joined: 1/1/0001

Posts: 0

Re: No smith account module

Hi Michael,

Which version of the Smith Billing Manager are you currently running?

Thanks,

2/23/2012 7:08 AM

Web Services

Joined: 2/22/2010

Posts: 276

Re: No smith account module Modified By on 2/23/2012 12:08:26 PM

We're running smith billing manager 2.50.0

2/24/2012 7:56 PM

Joined: 1/1/0001

Posts: 0

Re: No smith account module Modified By on 2/24/2012 7:56:43 PM

Hello,

In the release of v.2.50, the Smith Registration module is no longer included with the Billing Manager. The Smith Payment Registration Pro module must be purchased separately from Smith Billing Manager. To purchase Smith Payment Registration Pro click here.

Thanks,

2/27/2012 6:37 AM

Web Services

Joined: 2/22/2010

Posts: 276

Re: No smith account module Modified By on 2/27/2012 12:31:27 PM

So I have to purchase a different module now? I looked through your documentation and read through the manual to make sure I was purchasing the right product. Now I'm out 200 with the wrong module. Is there any way I can get some sort of refund? I would have purchased the other module.

2/27/2012 1:40 PM

Joined: 1/1/0001

Posts: 0

Re: No smith account module Modified By on 2/27/2012 1:42:29 PM

Hello,

It may not be required that you purchase the RegPro module as well. Please send your purchase receipt to kevin@smith-consulting.com and if you orignally purchased the version which included the Registration module, we will send you the RegPro module at no charge.

Thanks,

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Billing Manager

No smith account module

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