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Joined: 7/28/2011
Posts: 12
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Hi there,
I seem to have another issue. Now the emails are arrving at customers' mailboxes however when clicked on the provide link that email, it take it to a form where the "Next" button doesn't do anything. Tested with multiple browsers, same results.
BTW we just recevied the license and stored it under instructed location.
Thank you
Cem
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Joined: 3/11/2010
Posts: 1979
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Did you configure the registration module settings with your product, price, payment gateway, payment methods, etc, etc
Scott Kelly
Project Manager
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Joined: 7/28/2011
Posts: 12
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I just started working on it. I noticed that even though manual indicates that Manual Procession (No Gateway) should be an option, it doesn't show up under the actual setting page, any advise?
Thank you
Cem
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Joined: 3/11/2010
Posts: 1979
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In the registration module settings "Payment Gateway Setup" section the last option in the "Gateway" dropdown list is "Manual". Are you not seeing that option?
Scott Kelly
Project Manager
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Joined: 7/28/2011
Posts: 12
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nope, Manual is not one of the 8 listed there
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Joined: 7/28/2011
Posts: 12
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Also, to access to the My Account page, do I need to purchase Smith Registration Pro module as well?
Thank you
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Joined: 3/11/2010
Posts: 1979
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Sorry my mistake I was looking at the latest version of the Reg Pro module which has the manual gateway option. The manual gateway option hasn't been migrated into billing manager yet. Here is a link to get an authorize.net test account it will work just like the manual payment gateway.
https://developer.authorize.net/testaccount/
Scott Kelly
Project Manager
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Joined: 7/28/2011
Posts: 12
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OK, that seem to have worked no I need to figure out how I can get the customers to access to their account. Is My Account page an option in Billing Manager?
thank you
Cem
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Joined: 7/28/2011
Posts: 12
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Hi Scott,
Could you please tell me if I need to purchase another product in order to get customers to access to My Account page an option in Billing Manager?
Thank you
Cem
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Joined: 3/11/2010
Posts: 1979
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Hi Cem,
When you install billing manage a module called "Smith Cancel Subscriptions" was installed and should be available in your dnn control panel in the module dropdown. If you create a new page called "My Accounts" in your portal and add that module to the page users can use it to check their history and subscriptions.
It is also documented on page 55 of the billing manager users guide here:
http://www.smith-consulting.com/Portals/0/docs/smith-billing-manager-users-manual.pdf
Scott Kelly
Project Manager
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Joined: 7/28/2011
Posts: 12
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Scott,
I have followed your instructions and created a new page, added Cancel Subscriptions module. Logged in as one of the customers who has one paid and one unpaid invoices, neither shows up. Page 55 on the user guide didn't give me much to do. Any ideas?
Thank you
Cem
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Joined: 7/28/2011
Posts: 12
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here is what it says under section XI
"XI. User Cancel Subscription Module
The user cancel subscriptions module is a separate module that is installed when you install the Smith Payment Registration and is used by your registered users to manage their subscriptions. The user cancel subscription module allows the user to view their current subscriptions, what they subscribed to and the date their subscription is scheduled for renewal."
I have added this module to a new page but it brings no results under any user login.
Also, we do not have Smith Payment Registration, all we have installed is the Billing Manager which I am not sure includes Smith Payment Registration. Could you please confirm?
Thank you
Cem
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Joined: 3/11/2010
Posts: 1979
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Are the transactions you are running recurring billing transactions or one time credit card transactions?
Scott Kelly
Project Manager
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Joined: 3/11/2010
Posts: 1979
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I think the reason that no records are being displayed in the "Cancel Subscription" module is because you are not submitting recurring billing transactions. If make the following change to the stored procedure "Smith_ListSubscriptionsByUserName" it should fix the issue:
ALTER PROCEDURE [dbo].[Smith_ListSubscriptionsByUserName]
@dnnLogin varchar(50)
AS
select c.*, ph.*, s.*
from Smith_RegPayHist ph
left outer join Smith_Subscription s
on ph.CustomerID = s.CustomerID
inner join Smith_RegCustomer c
on c.CustomerID = ph.CustomerID
where c.DNNLogin=@dnnLogin
order by ph.paydate desc
Scott Kelly
Project Manager
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Joined: 7/28/2011
Posts: 12
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Scott,
To answer your question, no I am not submitting recurring invoices, my goal is to give customer an option to login to his/her account and see all unpaid invoices so they can take proper action at that point.
I ran the script above and it was executed successfully. However in return now I have a screen that shows following columns; SubscriptionID, ProductName, TransactionID, CreateDate, CancelSubcription
as you may guess none of these are any interest to a customer. Any suggestions?
Thank you
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