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12/16/2020 12:03 PM
 
We're seeing several of the following errors logged for our store, but not sure why. We're on version 1.3.5 and DNN 9.1.1.

AbsoluteURL:/API/RazorCart/Cart/Add

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:cafe902e-1df0-4c8b-8df6-0ef85fa74d9b

AssemblyVersion:

PortalId:-1

UserId:-1

TabId:-1

RawUrl:

Referrer:

UserAgent:

ExceptionHash:Rtu2xBwaOysLTqS6DbAoVJJLvHI=

Message:The given header was not found.

StackTrace:

at DotNetNuke.Web.Api.ValidateAntiForgeryTokenAttribute.OnActionExecuting(HttpActionContext actionContext) at System.Web.Http.Filters.ActionFilterAttribute.OnActionExecutingAsync(HttpActionContext actionContext, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Tracing.Tracers.ActionFilterAttributeTracer.<>c__DisplayClassd.d__f.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Tracing.ITraceWriterExtensions.d__24.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.d__0.MoveNext()
 
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12/17/2020 10:22 AM
 
Hi,
You are running RazorCart 1.3.5 which is a pretty old version, I assume your site has been up and running for awhile, when did this issue start happening? Have you made any changes to your portal recently like upgrading or installing other modules?

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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12/17/2020 11:48 AM
 
The site is still running. It was brought to our attention that some customers were not able to checkout via PayPal where others are not having any issues. So we looked into the event logs to see if there was anything related to it. While we couldn't find anything related to the PayPal issue we did find several of the error logs posted above. We have not installed any new modules for a few years now.
 
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12/18/2020 8:09 AM
 
To fix this error I recommend you upgrade RazorCart, here is a link to the downloads page https://www.smith-consulting.com/Support/Downloads. I recommend upgrading your test site first to confirm the error is fixed and everything is working as expected. As always make sure you have a full backup of your server in case you need to rollback.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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12/21/2020 10:43 AM
 
Thanks for the recommendation. We'll schedule the upgrade after the holidays.
 
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1/8/2021 1:57 PM
 
Hello Dave, Happy New Year!
is there a coupon code you provide to get the 20% discount on upgrades?
 
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1/11/2021 6:56 AM
 
Happy New Year! Please send an email to support@smith-consulting.com and we will give you a coupon.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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