We are receiving several orders every day and sometimes there are orders that we want to verify the validity of their information first before processing completion and ship.
Instead of putting the order status as cancelled (as if we were throwing it away) or closed (as the order was processed and completed), I would like to suggest an enhancement that SmithCart makes a "OnHold" order status to put orders that are pending for a later review.
This would be useful for pending orders and clear up confusion when we hold an order and don't want to put it as closed or cancelled.
Thank you