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4/4/2011 7:05 PM
 

Hello,

Few concerns below:

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I am trying out your latest demo SmithRegPro3.35-DNN5 with DNN 5.6.2.  I was able to add Smith Registration. When I tried to add Smith Management on a page I got the following error.

 

 

Error

Error: Manage is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/DesktopModules/SmithRegistrationManageSub/ManageSubscription1.ascx' does not exist. ---> System.Web.HttpException: The file '/DesktopModules/SmithRegistrationManageSub/ManageSubscription1.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---

Also I only have the following 3 folders in my DesktopModules:

Smith Registration

SmithRegMyAccount

SmithRegAdminMenu

 

while the Add Modules Drop down in my DNN control panel shows:

 

Smith Cancel Subscriptions

Smith  Manage Subscription 

Smith Registration

SmithRegMyAccount

SmithRegAdminMenu

 
The error came when I tried adding the Smith Manage Subscriptions.
Just to let you know, I did a completely CLEAN install of the Smith Registration 3.35. Deleted all the old versions, removed all the old files from DesktopModules and also went into the database and deleted all the old Smith tables and Stored Procedures.
 
 
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Another concern is that your Help Users Manual that is on your website says
 
 Smith Payment Registration Module
Professional Edition
v. 3.4
 
while the trial that you have is 3.35
 
So when I purchase your module and download it, is it going to be 3.4? If so I will have to do a total install again? Of course I would like to have the latest version.
 
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I didn't see this in 3.31, but in the 3.35 I am seeing a new option under Authorize.net:
Enable Gava
 
What is this for, I didn't find any mention anywhere in the manual or forums!
 
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Would appreciate any help ASAP
I need to get this registration going!
BEst
Srishti
 
New Post
4/4/2011 10:37 PM
 

In the latest version of the Reg Pro module v3.35 we have renamed the "Manage Subscriptions module to  "Admin Menu"  and renamed the "Cancel Subscription" module to "My Accounts"

I recommend doing a clean install of module:

Clean Install Instructions

Delete the old module and start with a clean install of the module.  Please do the following:

  1. From the dnn->host menu uninstall all modules with a prefix of Smith.  Make sure you check the delete files box when you uninstall
  2. Confirm that all stored procs and tables with a prefix of smith in your database are deleted
  3. Confirm that all files in /desktopmodules/smith* are deleted and the folders are removed
  4. Install the latest module v3.35
  5. Configure the registration module settings and test


If you download the latest version of the manual from the web site the version number is corrected and it also has information about Gava:

http://www.smith-consulting.com/Porta...


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
4/5/2011 9:14 AM
 
As I mentioned above, I did do a absolute clean install... and cleaned out the database.... Somehow just the names of the two older modules are still there.... How can I remove them?

I downloaded the latest owner's manual. version 3.4. Didn't see gava anywhere...

Also:
-----------------------------------------------------------------------------------------------------


Another concern is that your Help Users Manual that is on your website says

Smith Payment Registration Module
Professional Edition
v. 3.4

while the trial that you have is 3.35

So when I purchase your module and download it, is it going to be 3.4? If so I will have to do a total install again? Of course I would like to have the latest version.

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New Post
4/5/2011 9:32 AM
 

Ok, I got the older modules to go away! Thanks...

Here are the unresolved issues:

 

I downloaded the latest owner's manual. version 3.4. Didn't see gava anywhere...

Also:
-----------------------------------------------------------------------------------------------------


Another concern is that your Help Users Manual that is on your website says

Smith Payment Registration Module
Professional Edition
v. 3.4

while the trial that you have is 3.35

So when I purchase your module and download it, is it going to be 3.4? If so I will have to do a total install again? Of course I would like to have the latest version.

 

Thanks 

Srishti

 
New Post
4/7/2011 1:09 PM
 
The users guide has been updated with the correct version and also has information on the Gava gift card api

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
4/8/2011 8:12 AM
 
Thanks a lot Scott for updating hte users manual! Makes things much clearer!

Also what is the latest version you have? When I purchase the module, is it going to be 3.4 or 3.35?
 
New Post
4/9/2011 2:55 AM
Accepted Answer 
3.35 is the latest version. If you have the 3.35 trial version installed after you purchase you just upload the license keys and the trial version is converted to a full version.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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