Amount not showing on email - Payment Registration Pro

Item		Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.
Subtotal	{{minicart.cartTotals.SubTotal \| currency : '$' : 2}}

Item

Qty

Total

{{cartItem.ProductName}}
SKU: {{cartItem.ProductSku}}

{{cartItem.Quantity | number : 2}} x {{cartItem.UnitCost | currency : '$' : 2}}

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your shopping cart.

Subtotal

{{minicart.cartTotals.SubTotal | currency : '$' : 2}}

Image	Item	Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.

Image

Item

Qty

Total

{{cartItem.ProductName}}
SKU: {{cartItem.ProductSku}}

{{cartItem.Quantity | number : 2}} x {{cartItem.UnitCost | currency : '$' : 2}}

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your shopping cart.

SKU

Product Name

Unit Cost

Qty

Line Total

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your saved shopping cart.

Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}	{{order.OrderID}}	{{order.OrderDate \| date : 'M/d/yyyy'}}	{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}	{{order.GrandTotal \| currency : '$' : 2}}	{{order.PayTotal \| currency : '$' : 2}}	{{order.GrandTotal - order.PayTotal \| currency : '$' : 2}}

Status

Order No.

Order Date

Ship To

Order Total

Pay Total

Balance

Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}

{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}

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Amount not showing on email

9/22/2011 12:12 PM

saramar10

Joined: 9/22/2011

Posts: 6

Amount not showing on email

Neither [AMOUNT] nor [ORDERTOTAL] are showing on confirmation emails. [AMOUNT] is coming through as that text, i.e. not being replaced. [ORDERTOTAL] is showing as blank.

I am using the trial version of 4.22 on DNN 5 with Authorize.net SIM.

Thanks,

Sara Martin

sara@smallfishservices.com

9/22/2011 5:19 PM

Joined: 1/1/0001

Posts: 0

Re: Amount not showing on email

Hi Sara,

I have confirmed the the [AMOUNT] token is not being replaced in the confirmation emails and have sent this into programming but the [ORDERTOTAL] token has shown up as it should on our test portal.

Thanks,

9/23/2011 7:00 AM

saramar10

Joined: 9/22/2011

Posts: 6

Re: Amount not showing on email

I'm still showing blank where [ORDERTOTAL] should be. Also, in the admin module, Customer Payments, the Amount field is always blank. However, the Total Price field displays correctly on the customer's receipt screen.

Any ideas?

Thanks,
Sara Martin
sara@smallfishservices.com

9/23/2011 7:09 PM

Joined: 1/1/0001

Posts: 0

Re: Amount not showing on email

Hi Sara,

Could you please post a screenshot of your Registration Settings and Email Template?

Thanks

9/26/2011 7:05 AM

saramar10

Joined: 9/22/2011

Posts: 6

Re: Amount not showing on email

How do you post attachments? I am emailing the screenshots to support@smith-consulting.com since I can't see how to attach them to the post.

11/2/2011 10:37 AM

saramar10

Joined: 9/22/2011

Posts: 6

Re: Amount not showing on email

In emails with Kevin we established that the problem occurs with a user-entered donation amount. Still no resolution.

11/2/2011 4:28 PM

Joined: 1/1/0001

Posts: 0

Re: Amount not showing on email

Hi Sara,

I have sent you the latest version of the Smith Reg Pro module v.4.25. We will no longer be using the [AMOUNT] token. Instead I would recommend using the [ORDERTOTAL] token.

Thanks,

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{{multiCartItemsStr.replace('[COUNT]', minicart.cartList.length)}}

Item(s): {{minicart.countCart().Number | number : 2}}

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