Trying to set up Payment Registration Pro with First Data Global Connect Web Service.

I've installed and granted permissions to the cert file in IIS, and set up the Payment Gateway including the Pem file.

When I try to process a test transaction I receive the following:

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Error processing payment. Please try again.

DotNetNuke.Services.Exceptions.ModuleLoadException: The request failed with HTTP status 401: Unauthorized. ---> System.Net.WebException: The request failed with HTTP status 401: Unauthorized. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at FirstDataGlobalTest.FDGGWSApiOrderService.FDGGWSApiOrder(FDGGWSApiOrderRequest FDGGWSApiOrderRequest) at Smith.DNN.Modules.Registration.Confirm.ProcessFirstDataWS(BillingAccountInfo accountDetails, RegCustomerInfo customerDetails) at Smith.DNN.Modules.Registration.Confirm.btnSubmit_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

Thanks for the help.

Thank you for the reply Kevin.

I contacted First Data tech support and they said that they've seen this issue before. They usually resolve it by regenerating the web service certificate files and having the user reinstall them on the server, which worked for me. I was able to process a test transaction successfully via the PRP module.