SmithCart allows you to track and manage an unlimited number of product serial numbers from the time they are received into inventory until the time they are issued. This information is permanently recorded in the database, allowing inventory control personnel access to a wealth of historical and validation information. The information maintained is helpful when returning a defective item to your vendor or when verifying an RMA or returned item from your customer.
To enable Serial Numbers, please see the Gift Certificates & Serial Numbers section.
To import and add serial numbers for your product click on the “Serial Number” sub menu under the “Products” menu item in the top navigation of the product setup screen.
The following is a screen shot of the Serial Number management screen:
Figure 18 - Serial Number Management