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10/18/2011 11:12 AM
 

When removing additional product details, there is a bug where once there are no additional images, the thumbnail for the primary product image remains on the Product Detail page. I can't see anywhere in settings or the DB telling this thumbnail to be there.

Any help getting rid of the superfluous images would be appreciated.

Thanks,
Jeremy

 
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10/18/2011 6:08 PM
 
Hi Jeremy,

Which version of the Cart and DNN are you currently running?

Are you referring to the the main product image that is shown on the Product Listing page as well as in the Product Details page above the additional images? Please also provide more details regarding what you are referring to with "removing product details" and also how these details are being removed.

Thanks,
 
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10/19/2011 8:10 AM
 
Kevin,

Sorry, I had to retype the message due to an odd reload and I seem to have left out some info.

We are using DNN 6.0.2 and Smith Cart 4.60.

The bug is with the Product Details module and happens when adding and removing additional product images.

If you have just the primary image, there is only 1 image and no thumbnails on the detail page. If you add additional images, then there is the primary image large on the page, and thumbnails for the primary and each of the additional images.

Now is where the bug comes in. If I remove all of the additional images, leaving just the primary image, there is still a thumbnail for the primary image. So when looking at the detail page, you see a large image and a thumbnail for the same image.

Sorry I didn't describe it well the first time.

Thanks,
Jeremy
 
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10/20/2011 9:22 PM
 
Hi Jeremy,

How did you remove the additional images? Through the Cart on the Product Photo Gallery Setup screen or by deleting the additional image files? Let me know and I will try to replicate this issue on our test portal. Also please attach a screenshot of your ProductDetails module settings.

Thanks,
 
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10/21/2011 7:01 AM
 

Through the cart admin in the Photo Gallery Setup.

Jeremy

 
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10/21/2011 1:58 PM
 

Hi Jeremy,

I have been able to reproduce the issue of when deleting additional images through the Product Photo Gallery Setup screen the thumbnail image of the main product photo will remain below the main image of the Product.

This issue has been sent into programming and the update is available in SmithCart v.4.70.

Thanks for your feeback!

 
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