We have found a problem with the Calculate Shipping on the first page after a visitor clicks Checkout Now.
When a customer fills in their shipping information and selects either UPS Next Day Air or UPS 2nd Day Air then calcualtes shipping, the total shipping cost does not carry up to the Shipping Fee field. The cart will only transfer the UPS Ground fee at this time.
It is only if we toggle between shipping methods that it will accurately show the shipping fee. An average user may not know to do this.
However, if we a customer fills in their shipping information and clicks calculate shipping before selecting the shipping method, they can then select USP Next Day Air or 2nd Day Air and the cost will accurately display in the shipping fee field.
A recent order has been placed on the website and came through with the UPS Next Day Air as the customer chose but the customer only paid the UPS Ground Rate. This is a problem.
DNN: 6.00.02
Smith Cart: 4.74
SQL Server: 2008 Standard