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5/18/2012 11:33 AM
 

I have DNN v5.6.6 with SmithCart v4.99

I need a Textbox conditional variant (a uniquely defined variant group name) to hide by default and display only when activated by a previous dropdown option, but the 'hide' Group Name option is being ignored. The textbox displays all the time. Is this a bug or have I missed something?

 
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5/18/2012 5:10 PM
 
Hello,

For the Variant which will enable the hidden TextBox, have you selected the Conditional Variant Group the TextBox belongs to? If so, check the Sort Order of your Variants to confirm that the Sort Order of the TextBox Variant is set as a higher value than the dropdown.

Hope this helps!
 
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5/23/2012 8:26 AM
 

Thanks Kevin, but no luck I'm afraid.

I have made sure to set the Sort Orders higher than the dropdown correctly but the textbox variant is still not hiding. I have selected the correct Conditional Variant Group. I have a series of hidden conditional variants and groups before I get to this textbox option, does it matter that the Variant that enables the 'hidden' textbox is hidden itself - becoming visible by a previous dropdown selection? If I set the variant as a dropdown for example, it hides OK! Hope you can can help coz this is driving me nuts :)

 
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5/24/2012 5:37 PM
 

Can you login to our test site and setup a similar Product setup to replicate this issue? This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send an email with a link to this post to support@smith-consulting.com if you need login credentials.

Thanks,

 
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5/28/2012 9:08 AM
 

Hi Kevin,

Having setup an equivalent product at the test site, I have found the same issue - the textbox group are displaying even though set as hidden.

If you could take a look at the test site and:

At bottom, select WNBook - Add Options

You will see that although the Front Board and the Spine Personal lettering variant groups are hidden, the associted variants still display at the bottom of the product options list.

What should happen is:

select a Size option
select a Standard Colour option
select Edge Gilding option
select the 'Yes Please' at the Spine and Front Board Lettering option
select 'Granby' at the Font Choice option
select a Granby Font Size option
select a Granby Font colour option
select a Number of Granby Characters option
select Where do you want your text
select from the Text Position option

from these options, the Personal Lettering textboxes should then display!

Have I missed anything in the variant group or variant settings please?

Or can you offer any advice as to how I can get his to work?

Your help, as always, much appreciated.

Andrew

 
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5/31/2012 6:21 AM
 

Hi, please have you had a look at my setup of 'WNBook' product on the test site, or is the issue I'm having with the current version of the Cart? Please advise so I can update our client to any limitations or availability of fixes.

Thanks
Andrew

 
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6/1/2012 9:37 PM
 

Hi Andrew,

Looking at the setup of your Variants, it seems that you have many Conditional Variants with each other and I can see that one of the textboxes is not being hidden when it has been enabled but this may be due to the amount of nested Conditional Variants. I will setup a similar product and report back with my findings.



Thanks,

 
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