Evening-

Aaargh.  I seem to be hitting some strange obstacles in getting the Store module set up.  I'm running SmithCart 5.0.0, have added a "store" page and placed the BuyNow module to it.  I've added two products and set up a 'Product Listing Page - Single Column' page template. 

 

The odd thing is:  when I go to the BuyNow produst listing, nothing shows up.  I can see them when I go to manage products in the Store Admin- but they just don't appear in the BuyNow module.

Any suggestions?

Kevin-
Thanks for the quick reply. Yes- I have set up the cart through the module settings. I've set up the payment provider, given the cart a name, set up General Cart Settings, confirmation pages, etc.

Unless there are settings I am making that are conflicting someplace?

Scott-
Yes, I've done that as well. I've already set up one root category and a child category off of that, and associated each.

I've also cleared the cache and restarted the application in host settings.

I'm beginning to think that perhaps I botched the installation in some manner. I am going to follow the instructions here: http://www.smith-consulting.com/Forums/Support/KnowledgeBase/Article/170/how-to-perform-a-clean-installation.aspx and try to make a clean install.

I'll keep you posted!

Hi Sam,

I logged into your site and also tried adding a test product of my own and I can confirm that the configuration of your Cart seems to be all correct. Since you have already performed a clean installation of the Cart indicates that the issue is not an issue within the Cart.

Some of the possible reasons there is an issue in your portal:

A. Most Likely

• A conflict with another dnn module in your portal being poorly written and could be the cause of the issue
• DNN portal issues – this could be caused by upgrading your dnn portal to a new version, corrupt dlls or many other things.
• Incorrect web.config configuration

B. Less Likely

• SSL issue
• IIS Config issues
• URL rewriting
• Security software blocking
• • etc, etc

I recommend using the Article found at the following link to create a fresh DNN 6.2 sandbox and install the Cart to test if the you are still experiencing the issue: https://www.smith-consulting.com/Foru....

We also have expert techs available to research and troubleshoot the issue but it would be billable work. If you decide to hire us for the work and we determine it to be a bug in the Cart you won’t be charged anything. To move forward, we offer priority support packages available from the following link to help resolve any issues on your site: https://www.smith-consulting.com/pd/P...

Thanks,

Hi Paul,

Did you have an instance of the Smith.BuyNow module that had been deleted then re-added?

Try doing the following to see if it fixes the template on your site:

1. From the store admin menu, click on the page template button to go into the page template editor and delete all your page templates.

2. In file explorer, navigate to your \portals\[portalid]\smithcart\tenplates folder

2. Delete all the files in the \portals\[portalid]\smithcart\tenplates folder

3. Reset iis and restart the application from the dnn host menu

4. Go to product listing page and see if your products are displayed.

Thanks,

Hi Paul,

I'm glad I could help!

Kind Regards,