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7/4/2012 8:05 AM
 

Hi

I'm running dnn 6.2  cart version 5.0.0, I've setup my cart to calculate shipping using shipping method called(Zone Shipping by Weight) and i've got 3 Zones 

1. Africa (all the other african countries are on this Zone)

2. South Africa (South Africa its the only country in this Zone)

3. Other  (For all the other Countries that are not specified in number 1 and 2)

my problem now is it calculates correctly until you click the button that say calculate shipping, after click the calculate shipping button then it changes to Free shipping.

To test please click on the following Url: http://retahmcpherson.wowinteractive6...

 

 
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7/4/2012 4:35 PM
 
Hi David,

In your shipping Zone management screen there is a field called "Free Shipping Orders Over Amount". Can you confirm if the value entered in this field is greater than the Order Total added to your Cart?

Thanks,
 
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7/5/2012 12:07 AM
 

Hi

 

Please find the table below for the zones, should i put an amount or leave it at 0.00?

 

 
Zone Name Zone Ship Cost Free Shipping Orders Over Amount    
Africa 0.00 0.00 Edit Delete
Other 0.00 0.00 Edit Delete
South Africa 0.00 0.00 Edit Delete

 

 
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7/5/2012 12:47 PM
 
Hi David,

Enter a value greater than the Order Total added to your Cart and please postback if the Cart is still calculating free shipping.

Thanks,
 
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