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7/23/2012 8:28 AM
 
Alex Ritter
8th Level Poster


Joined: 2/2/2012
Posts: 278
Hello,

I am using Smith Cart version 4.93.

When checking out on my web-store, using credit card as a payment method, users are prompted to enter their card's "CVV Code", and it has a red asterisk next to it.

However, we have had three checkout's where users did not enter this information, and they were allowed to complete the order process. I tested this myself, and found that even though it seems the CVV code is required, it is not. Is there a way to fix this?

Thanks,
Alex
 
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7/23/2012 12:30 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979
Hi Alex,
Entering the cvv code during checkout is recommended but not required for processing a credit card payment. If you want to make the cvv code required you can open up the step2.ascx page and add a required field validator on the cvv code textbox.

Thanks,
Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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8/1/2012 1:02 PM
 
Alex Ritter
8th Level Poster


Joined: 2/2/2012
Posts: 278
Excellent, I got it working.

Thanks!
 
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8/2/2012 7:30 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Glad we could help! I'll go ahead and mark this thread resolved.

Thanks!
 
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8/6/2012 12:38 PM
 
Alex Ritter
8th Level Poster


Joined: 2/2/2012
Posts: 278
Dang.

We had our first check out since I made the field required. I know that it is working, and the customers are adding the CVV field into their checkout. However, when we pull up order details in the store management, it is not displaying the CVV code in it's field.

Why would this be?
 
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8/6/2012 2:45 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Alex,

If you are in the US you should never save the CVV code as it is against PCI regulations.

The default settings in the cart are PCI compliant however If you are outside the U.S. where they dont have as strict PCI regulations as the U.S., you can enable the "Save Security Code" feature in the General Cart Setup section of the Cart Settings.

Thanks,
 
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8/7/2012 2:05 PM
 
Alex Ritter
8th Level Poster


Joined: 2/2/2012
Posts: 278
Thanks for the heads up Kevin.
 
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8/7/2012 4:58 PM
 
Daniel Taft
8th Level Poster


Joined: 8/1/2010
Posts: 252
Scott Kelly wrote:
Hi Alex,
Entering the cvv code during checkout is recommended but not required for processing a credit card payment. If you want to make the cvv code required you can open up the step2.ascx page and add a required field validator on the cvv code textbox.

Thanks,

 Hi Scott,

Recently MasterCard and VISA have announced they will be requiring CVV codes to be passed to payment gateways otherwise payments will be declined.

I use Eway, and even though cvv is required by Smith Cart, the cart is not actually passing the code to Eway. Some time ago I was told this would be updated and a hotfix released for 5.0 and a general inclusion in 5.1+.

Can you confirm whether this has been done or is scheduled to be done? Otherwise it could prove to be a looming show stopper for everyone.

Regards,
Daniel.
 
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8/9/2012 2:04 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979
Hi Daniel,
The eWay gateway change to send cvv is not currently in programming but is on the dev list. I will see if we can get it scheduled into programming for next week. Do you know the date that eWay will start enforcing this change in their gateway?

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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8/9/2012 4:32 PM
 
Daniel Taft
8th Level Poster


Joined: 8/1/2010
Posts: 252
Hi Scott,

Eway told me it was a new worldwide requirement from Mastercard and Visa that was announced in April this year. I pressed them for a date but all they said was "as soon as possible".

Given that it's a small job (adding the cvv into the eway xml) and an important one (i.e. the money can stop), I am sure many of us would appreciate scheduling it for programming ASAP. A bit nervous about it to be honest.

Thanks,
Daniel.
 
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