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8/24/2012 4:47 AM
 
Hi,

I'm using custom hosted payment gateway and it is in "Test Mode". Below are the response params received or posted from the custom payment gateway to smith cart page and the system is displaying with the error message

"We couldn't complete your payment.

Status : DECLINED
Message : Please check your credit card information and try again."  Can someone please help me?

amount 2500
auth_code 16951
notes Successful Verification of Secure Hash: Amount difference = 2500 with error code = E702 -- Approved -- Transaction Successful -- The cardholder's Issuer was unable to authenticate due to some system error at the Issuer.--E317
payment_type CC
status Approved.
trans_id 19073f213f3aa295f7f0


Can you please let me know what steps I need to take here ?


Thanks,
Swetha

 
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8/30/2012 3:53 PM
 
What version of the cart are you running?


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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8/31/2012 12:58 AM
 
DNN 6.0 and smith cart 5.0
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartCredit Card Payment IssueCredit Card Payment Issue