HomeHome Product Discus... Product Discus...SmithCartSmithCart" Create and account" During Checkout add email field associated with dnn core" Create and account" During Checkout add email field associated with dnn core
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9/11/2012 11:49 AM
 
h wilson
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Joined: 7/1/2010
Posts: 49
After "proceed to checkout" we have the cart setup so that users are promted to either Create an account or Sign in to your account.

In the Create an Account, it creates the ddn user. I need the users to have to enter their emails in the Create an account form as well and associate it to the users dnn profile field.

The problem is that the users are put into group/roles when they checkout buying a product.When this happens there is no email associated to the dnn user. If you then try to message the user ussing the dnn core messaging in 6.2 and above, you can't because no email exists.As well as the event log gets filled with errors because the scheduler is continuously trying to send the message.

Please advise
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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9/11/2012 5:59 PM
 
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Joined: 1/1/0001
Posts: 0
Hello,

Which version of the Cart are you currently running?

How do you have the SIGN IN/REGISTRATION PAGE SETUP section of your Cart Settings configured?

Thanks
 
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10/1/2012 2:50 PM
 
h wilson
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Joined: 7/1/2010
Posts: 49
Cart is setup for "show sign in page"
Require login is checked.
Smith cart versino 5.0.

The dnn user is created without an email associated with it
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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10/3/2012 1:18 PM
 
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Joined: 1/1/0001
Posts: 0
Hello,

The information entered on Step 1 of checkout should be populating the DNN profile. Did this stop working for you after a recent upgrade of the Cart or DNN?

Thanks,
 
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10/4/2012 12:25 PM
 
h wilson
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Joined: 7/1/2010
Posts: 49
I can't verify that it ever worked. We rebuild our site in dnn 6.2 and have been using the trial of smithcart 5 for testing the checkout for our leagues.
So.. it hasn't worked for us as far as i can tell.
Where should i look, it is a stored procedure, what's the next troubleshooting step?
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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10/5/2012 6:38 PM
 
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Joined: 1/1/0001
Posts: 0
Hello,

Thank you for reporting this, I was able to reproduce the same issue on my test portal and programming has resolved this issue. The fix is included in the BETA release of SmithCart v.5.17 now available on the Downloads page and will also be included in the full release.

Thanks,
 
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10/5/2012 9:10 PM
 
h wilson
No Ranking


Joined: 7/1/2010
Posts: 49
Ok.. will download and test.I would recomend that anyone else using this cart and have a social networking site that use any messaging make sure to look for users that don't have an email. I just had to go through again and clean this up. The problem is that the event log gets enormous because the scheduler keeps trying to send the message. I just had to clean up the missing emails. Truncate the eventlog, and then shrink my database. The reason i make this point is because I just figured out how to do all this:) and the database grew to 5 gigs.. then i shrunk it to 500k after all the work.. for any type of hosting environment it can add up fast! That's 5 gigs for a production site and 5 gigs for the backup.. not counting the dnn files.. 10gigs for 1 site.. mucho dinero monthly.
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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10/5/2012 9:33 PM
 
h wilson
No Ranking


Joined: 7/1/2010
Posts: 49
So.. downloaded the new version (trial)
all the products are missing from my Smith.BuyNow, page.
I can edit each product.. but nothing comes up on the main page to view them.
ideas?
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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10/5/2012 9:50 PM
 
h wilson
No Ranking


Joined: 7/1/2010
Posts: 49
Question 2. at what point in the checkout process after a user creates their account does the email get verififed. ?
Because i've gone through the shipping method, the next step is enter the cc'd. at this point i checked the user account and there is no email associated with the user... should this have happened after the user finishes their shpipping info, or later in the checkout process.
www.activemingle.com www.hazeninteractive.com www.planetsocialsports.com www.rentalpropertyfind.com www.freeusedcartrader.com www.losangeles-activities.com www.hospitalbassinetrental.com
 
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10/5/2012 11:59 PM
 
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Joined: 1/1/0001
Posts: 0

The Trial version is SmithCart 5.0. the BETA release of SmithCart v.5.17 is available on the Downloads page. If you do not have access send an email with a link to this thread to kevin@smith-consulting.com. 

Try doing the following to see if it fixes the issue on your site:
  1. From the store admin menu, click on the page template button togo into the page template editor and delete all your page templates.
  2. In file explorer, navigate to your\portals\[portalid]\smithcart\tenplates folder
  3. Delete all the files in the\portals\[portalid]\smithcart\templates folder
  4. Reset iis and restart the application from the dnn host menu
  5. Go to product listing page and see if your products aredisplayed.
 
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