HomeHome Product Discus... Product Discus...SmithCartSmithCartHow to handle deleted ordersHow to handle deleted orders
Previous
 
Next
New Post
10/10/2012 8:24 PM
 
If a user deletes (accidently or otherwise) a customer's order but the customer has already made a payment, how should the user credit his customer? The payment is still registered, but the order is not. Does he have to use the RMA or are their other alternatives? Thanks.
 
New Post
10/13/2012 7:19 PM
 
Hi Collin,

Which version of the Cart and DNN are you currently running?

Which payment gateway do you have configured for your store?

Thanks
 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartHow to handle deleted ordersHow to handle deleted orders