Hello,

Which version of the Cart and DNN are you currently running?

Thanks,

Hello,

I just tried to re-produce this issue on my test portal and was unable to recreate the behavior you reported, however I may not have the exact same configuration as you. I would like to have you login to one of our public test portals and configure the cart the way you have your's configured and try to replicate the issue. This will determine if the issue you are reporting is with the latest version of the cart or an issue with your specific DNN portal/cart install.

Please send an email with a link to this post to kevin@smith-consulting.com and I will provide you with credentials to login.

Thanks,

Since you can’t recreate the bug on the test portal indicates the issue may be something with your Cart install such as being out of sync. To get a working cart on your site I recommend you download SmithCart 5.0 from the Cart Downloads page and complete an upgrade of your store to see if the issue is corrected.

Upgrade Note: When upgrading, it is always recommended that you first do the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

The Cart Download page can be accessed by clicking on the Downloads button to the left of the forum or by using the following link: http://www.smith-consulting.com/Suppo...

If you do not have access to the Downloads page, please email with your Username and OrderID to licensing@smith-consulting.com and we will check on your access.

Please let me know if you have any questions.

Thanks

HI Christopher,

Your existing license should remain valid. Just remember, when upgrading, it is always recommended that you first do the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

Thanks

Also, we are now at DNN 6.2

Through the cart UI