Hi. Internet Explorer or Chrome is not processing credit card on my website. Could you please tell me how to fix this? Firefox is processing though. Thanks
https://healingvineyard.com/NaturalStore/tabid/144/Default.aspx 

Hi Lloyd,

Which Payment Gateway do you have configured for your store?

Are there any errors being logged to your DNN Event Viewer?

In order to help troubleshoot this issue please provide the following:

A screen shot of your BuyNow settings; General, Shipping and Tax sections
Screenshots of your Payment Setup screens; Payment Gateway, Payment Zones, Payments Methods screen

Thanks

Hi Lloyd,

I just tried to re-produce this issue on my test portal and was unable to recreate the behavior you reported. Which version of Internet Explorer are you using? I am using IE 9 Version 9.0.8112.16421

I may also not have the exact same configuration as you. I would like to have you login to one of our public test portals and configure the cart the way you have your's configured and try to replicate this issue. This will determine if the issue you are reporting is with the latest version of the cart or an issue with your specific DNN portal/cart install.

I have email you credentials to login. Please let us know if you are able to reproduce the same issue.

Thanks

Hi Lloyd,

The DNN version the test site is running is the most recent release of 06.02.04 and Cart version 5.24.

Not sure what you mean by "For my setup it does not display the credit card option unless the user is logged in" have you configured the test portal that same way you have your site configured?

Regarding the Google Checkout option, I noticed that you have the "Single Page Checkout" feature enabled in the Cart Settings. The Google Checkout option for "Single Page Checkout" is on our Dev Roadmap to be added in future release but at this time it is not currently available. If would like to receive a fixed quote to prioritize this into development please submit a Quote Request at the following link: http://www.smith-consulting.com/servi...

Thanks

Hi Lloyd,

I don't see any changes or fixes for the Address Book module in our Change Log found HERE which will list all fixes and changes for each release of the Cart.

The reason that we ask you to replicate the issue on our test portal is because it is in a controlled environment with a known stable version of the Cart running.

If you can’t recreate the bug on the test portal this will indicate the issue may be caused by something with your Cart install such as being out of sync or has been inadvertently resolved in a recent release.

To confirm the issue is fixed in the latest version of the Cart you can download and install the latest cart version from the downloads page:

Full Cart Downloads:
http://www.smith-consulting.com/Suppo...

Trial Downloads:
http://www.smith-consulting.com/Forum...

Important: Please make sure you install and test on a NEW DNN sandbox account before installing to your live site. Additionally, before you install to your live portal please make sure you have a full backup in case you need to rollback.

Thanks

Hi Lloyd,

Since the issue of the Credit Card option not being shown when a user is not logged in is not a feature of the Cart and we haven't had any other reports of such an issue we need to narrow down the possible causes which is why you were asked to login to our test portal. This issue will require an IT person to troubleshoot and test. We are available to look at your site to determine the cause or you can seek other quailed consulting. If you decide you want us to work on your site our time is billable according to the following rates outlined on our support page http://www.smith-consulting.com/Forum....

To move forward please purchase the Standard Support Package using the following link: http://www.smith-consulting.com/pd.as...

Thanks