HomeHome Product Discus... Product Discus...SmithCartSmithCartThis webpage has a redirect loop... (error)This webpage has a redirect loop... (error)
Previous
 
Next
New Post
3/19/2013 10:14 AM
 
OK, so after going through the problem where my customers were not being charged sales tax, and having no other choice but to pay for the $20/monthly maintenance plan, I upgraded SmithCart to 5.42. However, after upgrading, I noticed that I was no longer getting any sales AT ALL. So I go to the site today to check it out and whenever I click on a product in my store, I get the following error:

This webpage has a redirect loop

The webpage at http://www.mrtackleinc.com/mrt/Default.aspx?tabid=191&def=ErrorMessage has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

Here are some suggestions:

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.



What's the deal here? I need to get this fixed ASAP. Before, I was losing money because I had to make up for the sales tax that my customers were not being charged for. NOW, I am getting NO SALES at all because my customers can't even click on my products in the store.
 
New Post
3/19/2013 10:17 AM
 
To fix the issue do the following:

1. From the store admin menu, click on the page template button to go into the page template editor and delete all your page templates.

2. In file explorer, navigate to your \portals\[portalid]\smithcart\tenplates folder

3. Delete all the files in the \portals\[portalid]\smithcart\templates folder

4. Reset iis and restart the application from the dnn host menu

5. Go to product listing page and see if your products are displayed.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
3/19/2013 10:30 AM
 
SWEET! Got'em back! Thank you for the prompt reply Scott, I really appreciate it!!!
 
New Post
3/22/2013 6:36 PM
 
Always happy to help!
 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartThis webpage has a redirect loop... (error)This webpage has a redirect loop... (error)